I think you should know they did'nt cancel your wager when they did'nt cancel your wager.
Now what are you going to go by, what some cs lady tells you or what your account tells you that your Yankee wager is still pending? Just once I would like to read a post that says, "I won by bet but I really should'nt have, here is my story"
To be totally honest, I never had a problem with Carib. BUT--WHEN and more importantly WHY, WHY WHY WHY --Do they need the person's social security number? (last 4 digits).
In what way can that help. Now also to be even more honest, back in the day BEFORE Neteller when my credit cards would WORK and I mad an online deposit, they started (near the end of cards working) calling me on the phone to ask IF I HAD MADE the DEPOSIT? I thought that a little strange, but no big deal and thanked them. However, I can in no reason imagine what They need a social security (4 digits) for.
In what way can that help. Now also to be even more honest, back in the day BEFORE Neteller when my credit cards would WORK and I mad an online deposit, they started (near the end of cards working) calling me on the phone to ask IF I HAD MADE the DEPOSIT? I thought that a little strange, but no big deal and thanked them. However, I can in no reason imagine what They need a social security (4 digits) for.
Dogs - maybe you have a point, perhaps we are too quick to judge at times. I think it comes from hearing these things over and over again with the results always being the same. We will still hear all sides and do what we can but it does seem odd he knew this was going on for days but never posted about it until the Yanks lose? Within minutes of them losing he is here complaining? Never a post before about this? Never a call? Nothing? If it was me and I was hellbent on canceling I would have posted when the series was tied 2-2. You have a lot of credibility with me when you post "I want this bet cancelled" when the series is still tied. That shows me you aren't laying back and keeping all your options open. If you run in here after it loses and say I wanted it cancelled earlier this week but just now (after the last out) decided to come complain I am a litle more reluctant about what I am hearing. Make any sense?
Either way we will hear it all out and go from there. I do believe at times you have a point Dogs and we should remind ourselves not to judge too quickly. Thanks.
Either way we will hear it all out and go from there. I do believe at times you have a point Dogs and we should remind ourselves not to judge too quickly. Thanks.
the supervisor said the bets would be cancelled - why would I come announce that in a forum? if that's the threshold standard for when to announce an agreement with a book in a forum, the volume of posts in here would break your servers (and, as Tubby says, resorting to the forums immediately is not the best way to win good will from a book)
only on Saturday did I get their memo saying their 'Board of Supervisors' was still considering it - and when I called them, Joy (another supervisor) said "your bets will be cancelled" about 3 times, even though she was maintaining the 'Board of Supervisors' escape hatch
anyway, all this is on tape, so if you're willing to mediate (and Carib is willing to accept that), I'm perfectly happy to rely on the tapes
only on Saturday did I get their memo saying their 'Board of Supervisors' was still considering it - and when I called them, Joy (another supervisor) said "your bets will be cancelled" about 3 times, even though she was maintaining the 'Board of Supervisors' escape hatch
anyway, all this is on tape, so if you're willing to mediate (and Carib is willing to accept that), I'm perfectly happy to rely on the tapes
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by harrington:
I would have sure made sure this problem was solved before last night. Not taking sides but why didn't you check and call back and find out why it was not taken care of.<HR></BLOCKQUOTE> there was simply no doubt about my conversation with the supervisor on Thursday and, based on my own busy schedule and on Carib's supposedly good reputation, I didn't bother to check until Saturday
Carib doesn't send emails, but instead only posts memos onto your online account with them, so unless you're constantly logged in to get their messages in real time, you'll never know what they're up to - and being constantly logged into Carib simply isn't realistic for me
anyway, I called them before Saturday's game even started, so there shouldn't be a difference between calling them then and calling them a few hours after my Thursday conversation with the supervisor
what is curious is why their 'Board of Supervisors' began considering this on Thursday and still didn't have an answer until the series was decided on Saturday
I would have sure made sure this problem was solved before last night. Not taking sides but why didn't you check and call back and find out why it was not taken care of.<HR></BLOCKQUOTE> there was simply no doubt about my conversation with the supervisor on Thursday and, based on my own busy schedule and on Carib's supposedly good reputation, I didn't bother to check until Saturday
Carib doesn't send emails, but instead only posts memos onto your online account with them, so unless you're constantly logged in to get their messages in real time, you'll never know what they're up to - and being constantly logged into Carib simply isn't realistic for me
anyway, I called them before Saturday's game even started, so there shouldn't be a difference between calling them then and calling them a few hours after my Thursday conversation with the supervisor
what is curious is why their 'Board of Supervisors' began considering this on Thursday and still didn't have an answer until the series was decided on Saturday
McIrish --
Perhaps, as you say, your experience (and by "your", I mean the collective experience of you and the other Rx regulars) has colored your perception of all subsequent allegations by allegedly wronged gamblers.
My experience has proven exactly the opposite. All I get from most sportsbooks is headaches, chicanery, payout delays, and attempts to do me wrong. Why do I continue to play? Believe me, if I lived in Vegas or anywhere near there, I'd have given up the online thing years ago.
It doesn't surprise me at all, given the nature of their business and the way they choose to make money, that books are sometimes less than scrupulous in their day to day dealings with players. While everyone here immediately seems to believe that any player complaining about a book is lying or cheating himself, I give the player the benefit of the doubt until proven otherwise, because I wouldn't put it past any unregulated, quasi-legal company whose business plan is to relieve their customers of their money for nothing tangible in return to cheat.
What DOES amaze me is how quick Rx readers and posters -- supposedly a forum for the betterment of players -- are willing to discount whatever a player says. Consider my last complaint here. I posted something that happened to me a few weeks ago and got virtually no sympathy: I placed a bet on the phone and the clerk didn't give me a readback, which CS told me explicitly is required for finality of a wager. To me it seems absolutely cut and dry that the bet should have been cancelled, regardless of result. And I'm sure if I had posted the story here WITHOUT revealing the result of the game, everyone would have concurred that if the clerk fails to give you a readback, and a readback is required to confirm wagers, then the bet is null and void.
Unfortunately, I made the mistake of revealing in my initial account of the story that the bet turned out to be a loser. So almost all the Rx responders came down against me..."if it had been a winner, you wouldn't be posting" blah blah blah. There's this bizarre, vindictive, vulture-like tendency to come down on players on this site...and it comes from other players.
And it's very much not appreciated.
Perhaps, as you say, your experience (and by "your", I mean the collective experience of you and the other Rx regulars) has colored your perception of all subsequent allegations by allegedly wronged gamblers.
My experience has proven exactly the opposite. All I get from most sportsbooks is headaches, chicanery, payout delays, and attempts to do me wrong. Why do I continue to play? Believe me, if I lived in Vegas or anywhere near there, I'd have given up the online thing years ago.
It doesn't surprise me at all, given the nature of their business and the way they choose to make money, that books are sometimes less than scrupulous in their day to day dealings with players. While everyone here immediately seems to believe that any player complaining about a book is lying or cheating himself, I give the player the benefit of the doubt until proven otherwise, because I wouldn't put it past any unregulated, quasi-legal company whose business plan is to relieve their customers of their money for nothing tangible in return to cheat.
What DOES amaze me is how quick Rx readers and posters -- supposedly a forum for the betterment of players -- are willing to discount whatever a player says. Consider my last complaint here. I posted something that happened to me a few weeks ago and got virtually no sympathy: I placed a bet on the phone and the clerk didn't give me a readback, which CS told me explicitly is required for finality of a wager. To me it seems absolutely cut and dry that the bet should have been cancelled, regardless of result. And I'm sure if I had posted the story here WITHOUT revealing the result of the game, everyone would have concurred that if the clerk fails to give you a readback, and a readback is required to confirm wagers, then the bet is null and void.
Unfortunately, I made the mistake of revealing in my initial account of the story that the bet turned out to be a loser. So almost all the Rx responders came down against me..."if it had been a winner, you wouldn't be posting" blah blah blah. There's this bizarre, vindictive, vulture-like tendency to come down on players on this site...and it comes from other players.
And it's very much not appreciated.
Dude you still have to find the time to confirm something like this. Sometimes when I deal with shops I have to call back two or three times before I get any satisfaction. Just the way it is. Later and good luck, I hope it works out for you. The RX should be able to step in and get this resolved.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> While everyone here immediately seems to believe that any player complaining about a book is lying or cheating himself, I give the player the benefit of the doubt until proven otherwise <HR></BLOCKQUOTE>
Dogs, Most often we do see some posters who jump to conclusions without seeing the facts, but There are more uf us with the ability to wait and gather facts.
Dogs, Most often we do see some posters who jump to conclusions without seeing the facts, but There are more uf us with the ability to wait and gather facts.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by The General:
fkm,
I messaged Carib very late last night. It is unlikely the persons who need to respond are even aware of your complaint yet.<HR></BLOCKQUOTE> I do appreciate that
I don't expect you would know whether Carib would agree to mediation, unless perhaps you've done this in the past with them
but also I was just asking if you'd be willing to mediate
it sounds like you would be but, regardless, I am looking forward to hearing their response to you
fkm,
I messaged Carib very late last night. It is unlikely the persons who need to respond are even aware of your complaint yet.<HR></BLOCKQUOTE> I do appreciate that
I don't expect you would know whether Carib would agree to mediation, unless perhaps you've done this in the past with them
but also I was just asking if you'd be willing to mediate
it sounds like you would be but, regardless, I am looking forward to hearing their response to you
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Tubby2000:
And if he had posted earlier he would have been accused of not giving Carib time to cancel the bet and resolve the situation.<HR></BLOCKQUOTE>
You're wrong on that Tubby. If a guy wants something done and it has not happened yet I would encourage him to make a record of it somewhere. Doesn't have to be vindictive and him cursing everyone at the book out, just a note about what is going on. Something along the line it was suppossed to have been cancelled but it has not happened yet. To be clear this bet is not one I want win or lose. That would make these things easy and I would never accuse him of anything for making himself perfectly clear. Nothing wrong with that at all. I would have said I think you did the right thing by stating right now you do not want the bet to count win or lose!!
Now having said this we will give the guy the complete benefit of the doubt. Regardless of anything said or not said if there is a tape then this player is completely in the clear and I will do all I can to get him his money. There's always two sides to everything, until we hear both we shouldn't judge though often times we do. Forums are full of posters with opinions and all are ready to give them at the drop of a hat. Calmer heads will always prevail.
And if he had posted earlier he would have been accused of not giving Carib time to cancel the bet and resolve the situation.<HR></BLOCKQUOTE>
You're wrong on that Tubby. If a guy wants something done and it has not happened yet I would encourage him to make a record of it somewhere. Doesn't have to be vindictive and him cursing everyone at the book out, just a note about what is going on. Something along the line it was suppossed to have been cancelled but it has not happened yet. To be clear this bet is not one I want win or lose. That would make these things easy and I would never accuse him of anything for making himself perfectly clear. Nothing wrong with that at all. I would have said I think you did the right thing by stating right now you do not want the bet to count win or lose!!
Now having said this we will give the guy the complete benefit of the doubt. Regardless of anything said or not said if there is a tape then this player is completely in the clear and I will do all I can to get him his money. There's always two sides to everything, until we hear both we shouldn't judge though often times we do. Forums are full of posters with opinions and all are ready to give them at the drop of a hat. Calmer heads will always prevail.
Dogs - when you have a point you have a point. You work 20 cases and then near the end you find out the guy was lying the whole time and after a while you sort of catch yourself leaning. You post at these sites a few years and time after time you get the real story later you catch yourself leaning. I thought 1000% that Hammy was telling the truth about being scammed. It scared me as a player that it could happen to me. Swore he went to sleep and the money got taken while he was counting sheep. Only counting going on was him counting cards while playing blackjack. Must not have been very good at it, he lost every dollar and then tried to use us to steal it back.
The point being I had never heard anyone as convincing as he was about being ripped off. We broke our back trying to get it fixed and it turns out to be a scam. Unreal! Truth is though if there is 999 in a row we should still give the player the benefit of the doubt on case #1000. As I said I think it was a good reminder, we should be here for the players and not the books. Point noted.
The point being I had never heard anyone as convincing as he was about being ripped off. We broke our back trying to get it fixed and it turns out to be a scam. Unreal! Truth is though if there is 999 in a row we should still give the player the benefit of the doubt on case #1000. As I said I think it was a good reminder, we should be here for the players and not the books. Point noted.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by fkm:
the supervisor said the bets would be cancelled - why would I come announce that in a forum? if that's the threshold standard for when to announce an agreement with a book in a forum, the volume of posts in here would break your servers (and, as Tubby says, resorting to the forums immediately is not the best way to win good will from a book)
only on Saturday did I get their memo saying their 'Board of Supervisors' was still considering it - and when I called them, Joy (another supervisor) said "your bets will be cancelled" about 3 times, even though she was maintaining the 'Board of Supervisors' escape hatch
anyway, all this is on tape, so if you're willing to mediate (and Carib is willing to accept that), I'm perfectly happy to rely on the tapes<HR></BLOCKQUOTE>
FKM - We will certainly get involved until this thing is decided upon. I just noticed that Sting had wrote me on some of this earlier which can't hurt you either. Most of this will come down to the tape actually but the more we know the better it is. I am sure CARIB will do the right thing. If they told you that over the phone then it should happen for you. If a book waits until the series is over to cancel then that would be an extremely dirty thing to do. All my contacts with CARIB have been positive and I don't think they would ever resort to that.
Try and be patient, in these things players want it resolved yesterday and books want to deal with it tomorrow. LOL. Good luck today with your wagers.
the supervisor said the bets would be cancelled - why would I come announce that in a forum? if that's the threshold standard for when to announce an agreement with a book in a forum, the volume of posts in here would break your servers (and, as Tubby says, resorting to the forums immediately is not the best way to win good will from a book)
only on Saturday did I get their memo saying their 'Board of Supervisors' was still considering it - and when I called them, Joy (another supervisor) said "your bets will be cancelled" about 3 times, even though she was maintaining the 'Board of Supervisors' escape hatch
anyway, all this is on tape, so if you're willing to mediate (and Carib is willing to accept that), I'm perfectly happy to rely on the tapes<HR></BLOCKQUOTE>
FKM - We will certainly get involved until this thing is decided upon. I just noticed that Sting had wrote me on some of this earlier which can't hurt you either. Most of this will come down to the tape actually but the more we know the better it is. I am sure CARIB will do the right thing. If they told you that over the phone then it should happen for you. If a book waits until the series is over to cancel then that would be an extremely dirty thing to do. All my contacts with CARIB have been positive and I don't think they would ever resort to that.
Try and be patient, in these things players want it resolved yesterday and books want to deal with it tomorrow. LOL. Good luck today with your wagers.
