Should this be hard to believe?
I deposited by credit card and sent them the ID/copies/etc that they asked for. I wagered on the Yankees to win the series and, as soon as they took a 2-1 series lead, I got a memo from Carib saying they needed the last 4 digits of my Social Security number. Are you kidding me? When I told them 'no way', they said OK. A day later, I got another memo from them demanding the 4 digits of the Social Security number.
I called in to ask why the change of heart, and they explained they 'changed their policies' and that I would have to give the 4 digits if I ever wanted to cash out. By the way, they said, THEY ALREADY DUG UP MY SOCIAL SECURITY NUMBER SOMEHOW and just wanted me confirm it. WTF?
I was not happy and said I'd like to cancel my pending wagers and work through some mediator to do a cashout. The series futures price had gone to about -200 by then, as the series was tied at 2-2, so I would be cancelling the wagers at the same price I got them at. This seemed fair enough to me and also to Carib supervisor Judith, so she said (on a recorded phone call) 'OK, I'll cancel your wagers'.
Well I logged on earlier today and found out that the wagers were still pending and the 'Board of Supervisors is considering your request'. I called to find out why they didn't honor the agreement I made with them on Thursday to cancel the wagers, and they said they were still considering the request.
Well surprise, surprise - once the Yankees lost, they made their decision and graded my wagers as losers.
Can anyone help out with these people?
I deposited by credit card and sent them the ID/copies/etc that they asked for. I wagered on the Yankees to win the series and, as soon as they took a 2-1 series lead, I got a memo from Carib saying they needed the last 4 digits of my Social Security number. Are you kidding me? When I told them 'no way', they said OK. A day later, I got another memo from them demanding the 4 digits of the Social Security number.
I called in to ask why the change of heart, and they explained they 'changed their policies' and that I would have to give the 4 digits if I ever wanted to cash out. By the way, they said, THEY ALREADY DUG UP MY SOCIAL SECURITY NUMBER SOMEHOW and just wanted me confirm it. WTF?
I was not happy and said I'd like to cancel my pending wagers and work through some mediator to do a cashout. The series futures price had gone to about -200 by then, as the series was tied at 2-2, so I would be cancelling the wagers at the same price I got them at. This seemed fair enough to me and also to Carib supervisor Judith, so she said (on a recorded phone call) 'OK, I'll cancel your wagers'.
Well I logged on earlier today and found out that the wagers were still pending and the 'Board of Supervisors is considering your request'. I called to find out why they didn't honor the agreement I made with them on Thursday to cancel the wagers, and they said they were still considering the request.
Well surprise, surprise - once the Yankees lost, they made their decision and graded my wagers as losers.
Can anyone help out with these people?