i can't stand books that do this, and there is a lot. And that is when you have just about rolled over all your money, then they suspend your acct and tell you they are sending you back your money. WTF is that all about? Why tell you now and not 3 weeks ago when you signed up. And that is so they can take a shot at you and see if you lose your funds, then if you don't, they save money.
You are lucky you didn't send them 10k, play for 29 days and roll over 35k out of 36k and then they tell you this. This has happened to me a few times. Gibraltar is known for this. They are wimps and are scared of anyone that has any clue. I hate this book. I remember once i put in my first bet at a half point better, and they suspended my acct and told me to call in the bets, not put them on the net. Thats what I did and they still kicked me out, after they lowered me to a nickel max per game. WTF is that?? I hate this book. Bunch of sissies...
BTW, just to let you know, next time a book offers you 15% cash and 10% FreePlay, take it and don't ask for 20% cash instead like you did. The original deal of 15% cash and 10% FreePlay can get you about 23% cash total, instead of just 20% cash.
You are lucky you didn't send them 10k, play for 29 days and roll over 35k out of 36k and then they tell you this. This has happened to me a few times. Gibraltar is known for this. They are wimps and are scared of anyone that has any clue. I hate this book. I remember once i put in my first bet at a half point better, and they suspended my acct and told me to call in the bets, not put them on the net. Thats what I did and they still kicked me out, after they lowered me to a nickel max per game. WTF is that?? I hate this book. Bunch of sissies...
BTW, just to let you know, next time a book offers you 15% cash and 10% FreePlay, take it and don't ask for 20% cash instead like you did. The original deal of 15% cash and 10% FreePlay can get you about 23% cash total, instead of just 20% cash.
Let me clear up a few things:
1) In my eyes Gibraltor lured me in then they "stole" $500 from me
2) I have written this off - I don't expect to see this money from them
3) My intention here is merely to inform others of my experience here. If you want to play here, just be aware of what "could" happen
4) The book essentially waited until I was a hair of reaching the rollover requirements to cut me off. Then, they claimed they did not have to give me a bonus becuase I did not meet requirements!!!!
5) No matter what you beleive, the chat session alone should, at a miniumum, raise some flags
6) Did I learn my lesson? - YES!
1) In my eyes Gibraltor lured me in then they "stole" $500 from me
2) I have written this off - I don't expect to see this money from them
3) My intention here is merely to inform others of my experience here. If you want to play here, just be aware of what "could" happen
4) The book essentially waited until I was a hair of reaching the rollover requirements to cut me off. Then, they claimed they did not have to give me a bonus becuase I did not meet requirements!!!!
5) No matter what you beleive, the chat session alone should, at a miniumum, raise some flags
6) Did I learn my lesson? - YES!
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>BTW, just to let you know, next time a book offers you 15% cash and 10% FreePlay, take it and don't ask for 20% cash instead like you did. The original deal of 15% cash and 10% FreePlay can get you about 23% cash total, instead of just 20% cash. <HR></BLOCKQUOTE>
You are right, in hindsight. There original E-mail to me stated 25% bonus (nothing about Bonus Play). Classic "bait and switch".
You are right, in hindsight. There original E-mail to me stated 25% bonus (nothing about Bonus Play). Classic "bait and switch".
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by TK:
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>BTW, just to let you know, next time a book offers you 15% cash and 10% FreePlay, take it and don't ask for 20% cash instead like you did. The original deal of 15% cash and 10% FreePlay can get you about 23% cash total, instead of just 20% cash. <HR></BLOCKQUOTE>
You are right, in hindsight. Their original E-mail to me stated 25% bonus (nothing about Bonus Play). Classic "bait and switch".<HR></BLOCKQUOTE>
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>BTW, just to let you know, next time a book offers you 15% cash and 10% FreePlay, take it and don't ask for 20% cash instead like you did. The original deal of 15% cash and 10% FreePlay can get you about 23% cash total, instead of just 20% cash. <HR></BLOCKQUOTE>
You are right, in hindsight. Their original E-mail to me stated 25% bonus (nothing about Bonus Play). Classic "bait and switch".<HR></BLOCKQUOTE>
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>BTW, just to let you know, next time a book offers you 15% cash and 10% FreePlay, take it and don't ask for 20% cash instead like you did. The original deal of 15% cash and 10% FreePlay can get you about 23% cash total, instead of just 20% cash. <HR></BLOCKQUOTE>
You are right, in hindsight. Their original E-mail to me stated 25% bonus (nothing about Bonus Play). Classic "bait and switch".[/QUOTE]
You are right, in hindsight. Their original E-mail to me stated 25% bonus (nothing about Bonus Play). Classic "bait and switch".[/QUOTE]
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by lander:
No offense to TK, but it's impossible for the posters to make a fair judgement before hearing BOTH sides of the story.
The BSkiller & Areef stories once sounded convincing too <HR></BLOCKQUOTE>
Is your case where they asked you not to only play props, and told you that if you kept playing nothing but props they would close your account, before they actually closed your account?
I know some people at this place, and asked them about the situation, my friend couldn't quite tell me which one it was, but he mentioned this to me, so i just want to ask.
No offense to TK, but it's impossible for the posters to make a fair judgement before hearing BOTH sides of the story.
The BSkiller & Areef stories once sounded convincing too <HR></BLOCKQUOTE>
Is your case where they asked you not to only play props, and told you that if you kept playing nothing but props they would close your account, before they actually closed your account?
I know some people at this place, and asked them about the situation, my friend couldn't quite tell me which one it was, but he mentioned this to me, so i just want to ask.
I bet straight spread type bets only. No props
I just won most of them. And, apparently this was enough. Again, they did not provide me with a reason for the closure other than "We have the right to close anyone's account" Apparently, they felt they had the right to yank out a bonus they promised me as well.
p.s. sorry for all the duplicate postings. I tried to delete them, but was not allowed to.
I just won most of them. And, apparently this was enough. Again, they did not provide me with a reason for the closure other than "We have the right to close anyone's account" Apparently, they felt they had the right to yank out a bonus they promised me as well.
p.s. sorry for all the duplicate postings. I tried to delete them, but was not allowed to.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Halifax:
Might not be a bad idea for one of the moderators to look into this situation with the book.
Any takers ??<HR></BLOCKQUOTE>
Since betmill is an ADVERTISER here and GIB is thier BOOK, you would think they might address this ISSUE right here. No?
Might not be a bad idea for one of the moderators to look into this situation with the book.
Any takers ??<HR></BLOCKQUOTE>
Since betmill is an ADVERTISER here and GIB is thier BOOK, you would think they might address this ISSUE right here. No?
I contacted both GIBRALTER and BETMILL, and both stated to me that they have absolutely NO affilliation with each other.
Was told they share the same building only.
Posters- I can only go on what I am told.
I will now proceed to ask Gibralter if they would care to comment on the above situation.
Was told they share the same building only.
Posters- I can only go on what I am told.
I will now proceed to ask Gibralter if they would care to comment on the above situation.
I'm in no way telling this is the case, but as i said before i have friends there, there is one case they mentioned, might be this one.
The client opened the account and started playing only 1st and 2nd halves, they noticed this and contacted the customer and asked him not to only play halves, they asked for him to at least play 50% of his action in full game lines, and the other 50% they way he wanted, as many have stated here before, Gibraltar is mainly a square shop and don't like "pro" players.
To this the customer responded that he was not going to be told how to play, that he was going to play the way he wanted, therefore, his account was closed.
Now, again, TK, is this your case?
The client opened the account and started playing only 1st and 2nd halves, they noticed this and contacted the customer and asked him not to only play halves, they asked for him to at least play 50% of his action in full game lines, and the other 50% they way he wanted, as many have stated here before, Gibraltar is mainly a square shop and don't like "pro" players.
To this the customer responded that he was not going to be told how to play, that he was going to play the way he wanted, therefore, his account was closed.
Now, again, TK, is this your case?
FWIW - Putting myself in tk's shoes (I very rearely look for a bonus - much rather play at reduced juice) I would feel cheated. Where does it say you have to bet entire games sides half of the time? While granting a book the right to bounce anyone, why would they bounce a player for winning around $3900? Makes no sense. The CSD rep using foul language is very unprofessional, uncalled for, and unacceptable. I know a lot of books record all conversations, this is one I would be interested in hearing if I were upper management at Gibraltar. Bottom line tk imo. has a reason to feel cheated only because he was never given the opportunity to earn the bonus that he was promised. Don't offer me a bonus then say you don't get it because you won. Bounce me if you want, but that is your choice so do not penalise me for simply winning a few bets. Wrong.
wil.
wil.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Now, again, TK, is this your case? <HR></BLOCKQUOTE>
No one EVER called me and told me how to bet. My account was "suspended" without ANY WARNING.
Please see my first post for the chain of events. When I called Eric the first time, he told me he just did not want me as a customer and he had a right to do this for any reason to any customer. Told him I did not understand why my accoutn was being closed. What did I do wrong? Again, told me he could close any customers account without a reason. He also promised to pay my FULL balance. AT this point, I said "fine" "pay me in full and I will be on my way". I did not intend to play here after this anyway. It was after I called back to make the payout that they apparently felt it was ok to remove the bonus.
Again, I have written off this $500 and will not play here again. I am not trying to get this money back, as I know these chumps will not pay it. My purpose here is simply to inform others of my situation.
In any case, you can see my initial chat session (Re: my first post), and this alone should be enough to raise some flags regarding their "bait and switch" type of tactics to lure in customers.
From the number of responses I have seen, I am not the exception, apparently this is their MO.
1) Lure you in by the promise of big bonus
2) Change terms of bonus
3) If win, then CLOSE ACCOUNT, remove bonus
No one EVER called me and told me how to bet. My account was "suspended" without ANY WARNING.
Please see my first post for the chain of events. When I called Eric the first time, he told me he just did not want me as a customer and he had a right to do this for any reason to any customer. Told him I did not understand why my accoutn was being closed. What did I do wrong? Again, told me he could close any customers account without a reason. He also promised to pay my FULL balance. AT this point, I said "fine" "pay me in full and I will be on my way". I did not intend to play here after this anyway. It was after I called back to make the payout that they apparently felt it was ok to remove the bonus.
Again, I have written off this $500 and will not play here again. I am not trying to get this money back, as I know these chumps will not pay it. My purpose here is simply to inform others of my situation.
In any case, you can see my initial chat session (Re: my first post), and this alone should be enough to raise some flags regarding their "bait and switch" type of tactics to lure in customers.
From the number of responses I have seen, I am not the exception, apparently this is their MO.
1) Lure you in by the promise of big bonus
2) Change terms of bonus
3) If win, then CLOSE ACCOUNT, remove bonus
