Freak,
Have you tried speaking to Nicole or Tony. 5Dimes is fair. One thing they will not tolerate is someone trying to cheat or bashing them for no reason. If you were transferred to wagering, who did you speak to? You had everyone else's name down. There are many customer service reps that don't say their name but I've never had a wagering clerk not identify themselves. Whenever they've had to research a call for me, they have found it. I don't believe you asking a wagering clerk to explain this prop would have reassured me in any way. The clerks don't know what a prop like this means. I would have asked for a manager especially if I'm dropping $943 on a prop. The consensus here in this forum is that it was a confusing prop. You first mistake was the title of this thread when you started it. You can tell by 5Dimes response that they were pissed and I believe they have a right to be. You state you have been with them for a while. If that is the case, you know they are not trying to rip you off. I'd call and ask for Tony(owner) or Nicole(Customer Service Manager) and see if you can come to an fair compromise. I wish you well.
Have you tried speaking to Nicole or Tony. 5Dimes is fair. One thing they will not tolerate is someone trying to cheat or bashing them for no reason. If you were transferred to wagering, who did you speak to? You had everyone else's name down. There are many customer service reps that don't say their name but I've never had a wagering clerk not identify themselves. Whenever they've had to research a call for me, they have found it. I don't believe you asking a wagering clerk to explain this prop would have reassured me in any way. The clerks don't know what a prop like this means. I would have asked for a manager especially if I'm dropping $943 on a prop. The consensus here in this forum is that it was a confusing prop. You first mistake was the title of this thread when you started it. You can tell by 5Dimes response that they were pissed and I believe they have a right to be. You state you have been with them for a while. If that is the case, you know they are not trying to rip you off. I'd call and ask for Tony(owner) or Nicole(Customer Service Manager) and see if you can come to an fair compromise. I wish you well.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Some of you are total idiots. The bet seems clear as day to me & you lost so quit bitching. <HR></BLOCKQUOTE>
EGD,
with all due respect, if you review this thread, aswell as the one at MW which I have linked to in this thread, it is quite clear that VERY MANY people are confused by the wording of this prop....
You may find it 'SIMPLE' but many, many people are having trouble defining this PROP....
Including UBER tout whose explanation was the most idiotic I have seen so far (Sheesh... a Push on a 1/2 point spread... LMAO)....
To say this customer is simply 'Bitching' is not correct.....
EGD,
with all due respect, if you review this thread, aswell as the one at MW which I have linked to in this thread, it is quite clear that VERY MANY people are confused by the wording of this prop....
You may find it 'SIMPLE' but many, many people are having trouble defining this PROP....
Including UBER tout whose explanation was the most idiotic I have seen so far (Sheesh... a Push on a 1/2 point spread... LMAO)....
To say this customer is simply 'Bitching' is not correct.....
First off I wouldn't dump almost a dime on a prop I wasn't even sure about.
Secondly just by reading the explanation he said he was giving, any person with common sense could take it & figure out what the prop actually is.
Uber you are clueless as pushing on a -.5 is impossible. Where do you people come up with this stuff.
Secondly just by reading the explanation he said he was giving, any person with common sense could take it & figure out what the prop actually is.
Uber you are clueless as pushing on a -.5 is impossible. Where do you people come up with this stuff.
ONLY SOLUTION
talk to General, or one of the mods at another site where 5dimes advertises. Maybe they can listen to the call or mediate the dispute
The problem is you already fvcked yourself by coming in here bashing them and calling them liars, cheats, and thieves. If I were them I wouldn't want to deal with you either.
If you did it the right way at the beginning, they may not have refunded your wager, but might have at least given you a match play or a deposit bonus. Now I think you burned all your bridges.
This thread has shown us 2 things:
1. why books continue to rake in money hand over fist
2. the american educational system has really fallen flat
talk to General, or one of the mods at another site where 5dimes advertises. Maybe they can listen to the call or mediate the dispute
The problem is you already fvcked yourself by coming in here bashing them and calling them liars, cheats, and thieves. If I were them I wouldn't want to deal with you either.
If you did it the right way at the beginning, they may not have refunded your wager, but might have at least given you a match play or a deposit bonus. Now I think you burned all your bridges.
This thread has shown us 2 things:
1. why books continue to rake in money hand over fist
2. the american educational system has really fallen flat
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> First off I wouldn't dump almost a dime on a prop I wasn't even sure about.
<HR></BLOCKQUOTE>
This is true, HOWEVER, the cx is claiming that he did call & do his due diligence but was given incorrect information...
This is the CORE of the dispute IMO, did he call & get an explanation on the prop... OR NOT?
If he did call... & the rep did make a mistake in explaining it... then 5dimes is in the wrong...
The problem is that the Cx cannot offer PROOF that he called.... & 5 Dimes is saying they do not have the tapes....
THIS SHOULD BE A LESSON TO US ALL TO GET EVERYTHING IN WRITING.... BF SHOULD HAVE ASKED FOR AN EMAIL TO BE SENT CONFIRMING THE DETAILS OF THE CONVERSATION...
<HR></BLOCKQUOTE>
This is true, HOWEVER, the cx is claiming that he did call & do his due diligence but was given incorrect information...
This is the CORE of the dispute IMO, did he call & get an explanation on the prop... OR NOT?
If he did call... & the rep did make a mistake in explaining it... then 5dimes is in the wrong...
The problem is that the Cx cannot offer PROOF that he called.... & 5 Dimes is saying they do not have the tapes....
THIS SHOULD BE A LESSON TO US ALL TO GET EVERYTHING IN WRITING.... BF SHOULD HAVE ASKED FOR AN EMAIL TO BE SENT CONFIRMING THE DETAILS OF THE CONVERSATION...
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Secondly just by reading the explanation he said he was giving, any person with common sense could take it & figure out what the prop actually is.
<HR></BLOCKQUOTE>
EGD, anyone who says this prop is as clear as day is the REAL idiot.
Here is a question for ya big guy... Why is an intellectual person such as yourself making a living as a degenerate gambler?
Got ya!
<HR></BLOCKQUOTE>
EGD, anyone who says this prop is as clear as day is the REAL idiot.
Here is a question for ya big guy... Why is an intellectual person such as yourself making a living as a degenerate gambler?
Got ya!
Interesting case. What is crystal clear is that it cannot be a push, no matter what happened.
I think 5Dimes did indeed grade it properly. However I come to that conclusion after reading everyone's interpretations.
I think the prop should have been written more clearly.
A fair compromise would be to refund the $923, in this case,only. Then in the future 5 Dimes should offer a little explanation of the bet, right where the lines are posted. The problem is every bettor will want that loser refunded, now. The poster had to go public, but ( in anger), used a poor choice of words.
I believe the poster was given wrong info by a clerk.
Very tough case ! It won't scare me away from 5 Dimes.
I think 5Dimes did indeed grade it properly. However I come to that conclusion after reading everyone's interpretations.
I think the prop should have been written more clearly.
A fair compromise would be to refund the $923, in this case,only. Then in the future 5 Dimes should offer a little explanation of the bet, right where the lines are posted. The problem is every bettor will want that loser refunded, now. The poster had to go public, but ( in anger), used a poor choice of words.
I believe the poster was given wrong info by a clerk.
Very tough case ! It won't scare me away from 5 Dimes.
First off. Drunk guy is correct that it can't be a push. For those insisting it is a push just think of it as an NFL line Eagles (-1/2) vs Vikings. How the heck can that be a push??
Secondly. Five Dimes can't win here, extremely confusing wording which leads to misinterpretation. If it truely is as 5 dimes stated then it could be intepreted as a BAD LINE! Hopkins was over a two to one favorite to win a fight that expected few if any knockdowns. How can that be, is 5 Dimes trying to tell us that I most likely outcome of the fight is that Hopkins would be knocked down more then De La Hoya but would still win the fight?? Please spare me that argument.
If 5 Dimes doesn't at least refund his wager then they are accepting his lose on what seems to be an obvious bad line -240 when it should be around +240, please spare me the argument that it's a reasonable range. In this case players can feel free to bet any bad line since 5 Dimes will never cancel it now matter how obvious.
Of course it complicates things that people bet the other side and got graded as a win, so those people would be pissed if 5 Dimes cancels all wagers. Like I said 5 Dimes can't win here.
And all this is without even getting into his phone calls, my arguments above are assuming there was no conversations at all.
Secondly. Five Dimes can't win here, extremely confusing wording which leads to misinterpretation. If it truely is as 5 dimes stated then it could be intepreted as a BAD LINE! Hopkins was over a two to one favorite to win a fight that expected few if any knockdowns. How can that be, is 5 Dimes trying to tell us that I most likely outcome of the fight is that Hopkins would be knocked down more then De La Hoya but would still win the fight?? Please spare me that argument.
If 5 Dimes doesn't at least refund his wager then they are accepting his lose on what seems to be an obvious bad line -240 when it should be around +240, please spare me the argument that it's a reasonable range. In this case players can feel free to bet any bad line since 5 Dimes will never cancel it now matter how obvious.
Of course it complicates things that people bet the other side and got graded as a win, so those people would be pissed if 5 Dimes cancels all wagers. Like I said 5 Dimes can't win here.
And all this is without even getting into his phone calls, my arguments above are assuming there was no conversations at all.
When I saw this prop I was confused as hell and decided just to play Bernard Inside Distance. I like 5 Dimes for their variety of bet offerings but IMO they don't have the most helpful or friendly CS at times.
For example, when they had Netwriter, I placed a bet and Netwriter at times would placed the wager twice for you and NO I didn't click my mouse button twice. They acknowledged the problem and voided one of the wagers and assured me that it would be fixed later that week. Well low and behold later that week I did a live chat and asked if it was fixed and was told Netwriter was working fine so I placed a wager on Netwriter again and what do you know, another double wager. I called to have them void out the additional wager I did not want and after waiting 15 minutes or so, I was told no by some asshole with an attitude. I told him about the whole saga and he couldn't care less. He told me to bet the other side if I didn't want the double wager. Well pissed off about this I left 5 dimes for about a year or so but I eventually returned keeping in mind what kind of CS they have. I had different things told to me before by different CS reps dealing with the same situation so I can relate and BTW they aren't going to find the tape or have the recording if it doesn't benefit them
The moral of the story is: Even if you get verbal confirmation from any book in the future regarding a wager or any CS issue, TRY to get it recorded yourself or in writing. I'm sure that's not the first thing you would think of in this situation. I hope they at least give you back your amount wagered. Good Luck.
For example, when they had Netwriter, I placed a bet and Netwriter at times would placed the wager twice for you and NO I didn't click my mouse button twice. They acknowledged the problem and voided one of the wagers and assured me that it would be fixed later that week. Well low and behold later that week I did a live chat and asked if it was fixed and was told Netwriter was working fine so I placed a wager on Netwriter again and what do you know, another double wager. I called to have them void out the additional wager I did not want and after waiting 15 minutes or so, I was told no by some asshole with an attitude. I told him about the whole saga and he couldn't care less. He told me to bet the other side if I didn't want the double wager. Well pissed off about this I left 5 dimes for about a year or so but I eventually returned keeping in mind what kind of CS they have. I had different things told to me before by different CS reps dealing with the same situation so I can relate and BTW they aren't going to find the tape or have the recording if it doesn't benefit them
The moral of the story is: Even if you get verbal confirmation from any book in the future regarding a wager or any CS issue, TRY to get it recorded yourself or in writing. I'm sure that's not the first thing you would think of in this situation. I hope they at least give you back your amount wagered. Good Luck.
It is unfortunate because of people not smart enough to understand a simple line causing contreversy and probably making 5dimes reconsider some of their excellent prop bets down the road. If you don't understand what -1/2 means then don't bet. Simple as that.
If you were indeed given bad information then it is only partially your fault, but I don't see how you guys cannot understand this line.
If you were indeed given bad information then it is only partially your fault, but I don't see how you guys cannot understand this line.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by EveryGamblersDream:
This story smells of someone who fucked up & trying to weasel their way out of a screwup. <HR></BLOCKQUOTE>
The only thing that hurts me here is that I have to rely on the book in question to produce the recorded conversation. I can take a loss. But I cannot accept losing money ($923 or $92.30) because of incompetent clerks providing misleading information. Things only worsen when 5 Dimes comes in here to call me a liar, yet they can not produce the conversation that I had with the clerk.
As for the individual that stated that I should not have wagered if the prop was unclear: I happened to trust all that work in the wagering department as being competent souls that are knowledgeable. When I am placed on hold as the prop is explained to the clerk by another staff member, I am inclined even more to believe that I am getting accurate information. Maybe this is why 5 Dimes does not want to produce the tape. It would reveal that they have clerks that don't even understand some of the props they have posted.
As for the post that states I have everyones name but that of the original clerk in wagering: In the beginning, I was just looking for an explanation of the wager. I never even conceived of this happening. Had it been you, you probably would not have remembered the person's name either.
All I ask 5 Dimes is that you please refund the wager amount to me.
This story smells of someone who fucked up & trying to weasel their way out of a screwup. <HR></BLOCKQUOTE>
The only thing that hurts me here is that I have to rely on the book in question to produce the recorded conversation. I can take a loss. But I cannot accept losing money ($923 or $92.30) because of incompetent clerks providing misleading information. Things only worsen when 5 Dimes comes in here to call me a liar, yet they can not produce the conversation that I had with the clerk.
As for the individual that stated that I should not have wagered if the prop was unclear: I happened to trust all that work in the wagering department as being competent souls that are knowledgeable. When I am placed on hold as the prop is explained to the clerk by another staff member, I am inclined even more to believe that I am getting accurate information. Maybe this is why 5 Dimes does not want to produce the tape. It would reveal that they have clerks that don't even understand some of the props they have posted.
As for the post that states I have everyones name but that of the original clerk in wagering: In the beginning, I was just looking for an explanation of the wager. I never even conceived of this happening. Had it been you, you probably would not have remembered the person's name either.
All I ask 5 Dimes is that you please refund the wager amount to me.
They shouldn't refund a penny to you.
Why should they? You bet on something, it lost end of story.
I don't buy it for one second that you wrote down eveyrone you spoke with but this clerk. Come on that sounds like a pile of shit right there.
You DON'T bet almost a dime on a prop you didn't clearly understand! It isn't even a hard prop to get to begin with.
Why should they? You bet on something, it lost end of story.
I don't buy it for one second that you wrote down eveyrone you spoke with but this clerk. Come on that sounds like a pile of shit right there.
You DON'T bet almost a dime on a prop you didn't clearly understand! It isn't even a hard prop to get to begin with.
