Petey,
It is a popular misconception that it is easier to collude online. However, the truth is, it's actually easier to detect collusion online vs. offline. The reason for this is the fact that we have access to all of the game logs of every player and any suspicious activity can be detected in real time as well as over a period of time. We will be using every tool available to us in order to detect and prevent collusion, and offenders will be permanently banned from playing at our tables.
We are fully aware that two or more players may be sitting at different computers in the same room, or may simply be communicating by phone. Not only can they collude to raise the pot and drive out other players, but they can share the contents of their hands. In order to combat this, we have designed a series of special proprietary data processing tools. First of all, we will continually track the betting pattern of each player as well as the correlation between the play pattern of two or more players and their overall win percentage. Anyone whose win percentage is out of line is immediately placed under investigation. What this basically means is that we will be monitoring people (or groups of people) who tend to play together a lot in order to assure that they simply enjoy playing together and are not engaging in any attempt at collusion. We also have software that assists our security employees in warning whether a player is raising on a weak hand or folding on a strong one, suggesting the player might be colluding. In many cases, a manual investigation of the hand will probably indicate that the player may have made a mistake or was simply ignorant. However, if the question remains unresolved, we will immediately send an e-mail to the player notifying him that we are suspicious. If the suspicious behavior continues, the player will be banned from our card rooms immediately.
Our customers are very important to us as well. They are obviously our first line of defense and are always encouraged to notify us of any suspicious behavior as it happens. These notifications will immediately prompt our "eye in the sky" to look into the matter with intense scrutiny.
We take the matter of collusion very seriously and will use absolutely every tool necessary to maintain the ingegrity of our card rooms.
As a last note: should you, or anyone else, suspect that players are acting together during play, we encourage you to please forward the game information (including the hand # or #'s, and the suspect's screen name) as well as your comments to us:
poker@wsex.com.
WSEX