When is Rio going to be back up?

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www.skybook.com
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Sep 21, 2004
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Customer Service: 1-877-746-2387
Wagering: 1-800-809-6872


David
Rio Gaming Group
 

J-Man Rx NFL Pick 4 Champion for 2005
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Don,t you think that Skybook and Rio should be sending an e-mail to their customers giving them their phone numbers and telling their customers what has happened ? Not everyone even knows about the Prescription.
 

Simply the best
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FWIW Rio declined my neteller withdrawel. I put 4,506 dollars in play since I won the Baseball Contest.

The customer service kid said that I have not put enough "at risk" to qualify for the 4X 750.00 turnover.

More C/R books BULLSHIT.
 

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Kiss, You keep saying how much you put in to wager is $4500. The requirement should be $3000. Hopefully you realize that the lowest of risk/win is what counts towards WR at Rio. From the tone of your postings I assume this is what you were told by them and you are unhappy with about their system. I assume this because of the way you type "at risk" ,etc. If this is the case stop trying to make them look bad over a non-issue. It has been their rule for a while and if you didn't know that it's your fault. It is shitty rule that doesn't make much sense to me but many books have it and many more will in the future , get used to it.
 

www.skybook.com
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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by kermit:
Don,t you think that Skybook and Rio should be sending an e-mail to their customers giving them their phone numbers and telling their customers what has happened ? Not everyone even knows about the Prescription.<HR></BLOCKQUOTE>

>Kermit, due to the attacks our email services are also afected.

We know that not all of our clients know about therx.com, but at the time it is one of the best ways to make public announcements to a lot of our loyal customers.


David
Rio International Sportsbook
CS: 1-877-746-2387
WGR: 1-800-809-6872
 

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Thanks David.....I personally am spreading the word to as many people as I can to let them understand what is happening. Some how, I believe all the sportsbooks will be stronger because of this. Good as a way of overcoming evil.....ALWAYS!
 

Simply the best
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David ...

I guess it would be real hard to find someone with a working PC to E Mail all of your clients and apologize for the inconvience. It's easy to hold other peoples money hostage from a third world country huh ?
 

www.skybook.com
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Thank you Strut, much appreciated.

I've notice the support your team has given us through these days and would like to thank them also, therx team is simply the best!
icon_cool.gif


Thanks to all the understand our position.
Besides the fact that Rio has been in business for over 8 years now, we still learn as we go along.

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> I believe all the sportsbooks will be stronger because of this. <HR></BLOCKQUOTE>
TRUE!


All the Best!
David
Rio International Sportsbook
 

Banned
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David-
I fully support your decision to stand up to the extortionists, however, I noticed that the question posed for this thread has not been answered.

Can you give a rough approximation as to when service will be restored? I realize the attacks will continue and I am assuming that you and your ISP are installing anti-DOS software/hardware. What is the estimated time for your solution being installed?
 

Simply the best
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Ignore one of your customers and gobble a mods goo.

LOL
 

www.skybook.com
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>Java you are right, I apologize to JackStraw.

I am not aware of the ETA on this issue, will get back to you guys later on today.


David
Rio International Sportsbook
1-877-746-2387
 

Simply the best
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David ..

Did you attend Customer Service School at SIA ?

Just curious ...

TIA
 

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Valued Customers of the Rio International Group:

First of, I have received many, many encouraging phone calls from our faithful customers. Your support does not go un-noticed, and is very much appreciated. Rest assured we are working very hard to come back online as quickly as possible.

We cannot post exactly what we are doing to remedy the problem on these forums for obvious reasons, but we invite you to contact us toll free at 1-800-809-3246 and allow one of our friendly Customer Service representatives to answer any questions you may have.

To place wagers, call 1-800-809-7919.

Sincerely,
Mike
Rio International Sportsbook
Home of the Free 1/2 Point!
1-877-RIO-BETS
1-800-809-3246
1-800-809-7919
 

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