I've gad problems mytself at bet365 with this 'live betting' bullshit in the past. My advice to everyone is to stay the fuck away from bet365 'live betting'!!!! As for your wager, sure you tried to take advantage of an error on their part. but by the same token it was an error on their part and they should be obliged to do 1 of 2 things in this scenario: (1) Honor your wager or (2) refund you your amount wagered. Wherther you tried to take advantage of them or not, that is beside the point. I'm certain many others attempted or tried the same thing. The bottom line is that it was a mistake on the sportsbook's part, not the customer's in this case. I would contact the manager and bring up the following points, asking initially why your 'live bet' wager was not honoured and after his reason, then politely indicate that this was not your fault and that you did not pay attention to the error yourself when you layed down the wager. Inform him that you would at least like and think that your wager amount should be refunded as this was an error on the book part---plain and simple! The last resort I always use in cases like this is simply to inform the manager or the customer agent to pass a message on to the manager that if your wager is not honoured or the wager amount is not refunded, then you will inform all the major sports forumers about bet365 and the crooked way they handle customer wagers and customer support. However, I stress that is always my last resort!