Please Help: Wagerstreet Problem

[wagerstreetcstservice]

Hash has claimed first that the account wasn't active, then it was active but didn't have any money in it, but that didn't matter because he had overdraft protection, and finally we actually cancelled the check because he won.

Just to recap here is ACTUALLY what happened.

- Hashish attempted to make a deposit in his account, the system would not instantly credit his account because he still had outstanding echeck deposits.
- In an attempt to circumvent the $300.00 per 5 business day limit he opened another account, deposited funds and wagered.
- After his bet was a winner the customer called up asking if he could take a western union withdrawal that day, the clerk let him know that the only way we would be able to pay him would be via a check, and only once the echeck cleared.
- He then goes into our live chat and asks what would happen if the echeck bounced, would he still have action on his plays.
- The echeck in fact bounced, for what its worth once an echeck has been initiated it can't be cancelled.


Here is the data from our echeck processor/
Effective Entry Date Processed Date Name Amount Approval Code Status Resubmitted
10/15/2003 10/12/2003 8:30:57 AM xxxxxx$-300.00 Returned No
Tran ID Merchant Reference Number Resubmitted Tran ID Tran Type Tran Code Return Date Date Settled Return Reason Code
501196150 1918 Normal Debit 10/20/2003 NON-TRANSACTION ACCOUNT

[This message was edited by bob s on October 22, 2003 at 08:17 PM.]

 

player is a crook

 

[lander]

Sounds cut and dry.

No money = no action.

 

[Chadster]

no since in defending bob

let this clown go

good riddance

 

[skirmish]

AK .

Lets try this one last time NO funds in your account NO bet .

GET IT !!!!!!

We all know that Bob can be an complete AHole on occasions but in this scenario he is 100% correct .

 

[happyday]

The guy obviously is a scammer but all that being said if you get in bed with a low life crooked outfit like bob runs what do you expect????

 

[Orangemen]

I would like to let everyone know where i stand. I guess I am screwed. I talked to Bob and Check gateway(the actual company that posted this check). We conferenced ourselves in. My check was returned for one reason and only ONE reason this check processed as an ach debit and not as a check. My bank does NOT accept ach as it is not a check. This would have been simple if the transaction actually goes through as a check.

I guess where we stand now is Bob opinion versus mine. He admits that I did not bounce the check due to funds, but at the same time he doesn't believe he is responsible for banking problems. And bobs opinion is if i had lost and this happened i would not have paid him to correct it. Which I could see his point but my only problem with that is i honered my 1300 worth of echecks prior that lost so why this one would i bounce and my 5 years of play.

I stand at I put in legit info and due to my and probally everyone else's minimal knowledge of banking my check was returned. I think that if your are telling people you are processing a check and even telling people to get the info from the bottom of the check and the check number and processing the check in a diff matter, then notify the players even though it probally would be a foriegn language to a lot of us, but maybe we would ask our banks hey do you allow ach debits. I know other sportsbooks are 50/50 with this some post as checks and others as debits.

Well needless to say we lie in a gray area neither of us was wrong in the check not clearing, but i guess when it boils down to it should only one get penalized. I understands bob's view if it was flipped around he would be the one to get penalized and i guess i can't fault him for that as I am sure many many people do this to him and will continue to do it to him. So I guess in his views he has grown a shell to prevent this from happening to him and he does not let his emotions impair his judgement, he sticks to his rules and wont bend it for anyone. I guess i cant fault him for it nor do i love it .

Well there is nothing i can do from here its bobs opinions verseus mine and i guess i am out the 5,500. I can't do anything about it from here, bob has the knowledge of what happened which i wanted to make sure he had in making his decision.

Well just wanted to clear everything. Bob and wagerstreet never cancelled the check like i thought, i had recieved incorrect info. I apologize to Bob and the staff of wagerstreet in implying that you did. I dont agree with bobs decision but i can't do anything about it. I know a lot of people dont't like wagerstreet and bob, but me up until this situation always got along with bob and enjoyed losing money to him. I still respect bob and wish him the best of luck in the future.

I have changed my tone due to the fact in finding out that wagerstreet is not at fault or nor was I. Its just unfortunate that take the short end of the stick on this one. I am not going to bad mouth a book or someone if they really did not end up doing nothing wrong. Bob I hope I have cleared up everything in this matter and if you feel there is anything to add please do. I would just appreciate if you could try to not make me look like a pathetic scammer.

FYI: Bob has never cut my limits, i have won parlays for 25,000 before and he has never cut my limit. He has also paid me promptly everytime in fact positive $36,000 since my account was open.

 

[happyday]

bullsh#t! its obvious that bob offered him some kind of settlement to all of a sudden start kissing his ass. These boards are not full of rookies ya know.

 

[Orangemen]

God trust me i wish that was the case. I am not going to sit here and lie the truth came out and there is nothing i can do. Everyone thinks i am screwed. Bob did not stop the check from clearing he had no control over what happened the only thing he could do was work with me to resolve it. He choose not to do that so what should i do sit here make up stuff and get caught in a lie.

I'm screwed what can i do. I am sure everyone can attest that bob does not really care what is said in these forums as he has been very public about that. Listen its over therre is nothing that can be done it was all in bobs hands and he made his decision i am not going to keep harrassing him.

 

[TheGeneral+]

ak5387,

Best of luck in the future. there was no harm in coming here to try.

Hope to see you around more.

 

[Chadster]

No pitty party here.

 

[lakerfan]

AK - Given how much action you have given Bob, it is too bad that he couldn't offer you some resolution. I was unclear on how long you had played with them. Your last couple posts make a lot of sense. Bob doesn't owe you anything, but it would make sense for him to offer some compromise.