LoL.........you're right Chuck !!! I forgot about Oly's 20 cent baseball lines.
Well.....
I hung up after about 25 minutes on hold......then called back and complained rather vehemently to the person who answered the phone this time.....and she put me right through to support services and they took care of the issue in about 2 minutes.....so in fairness to Pinnacle, the problem.....at least MY problem is now solved.
And now I have their phone number....so I guess this has been a winning day.
Hopefully this will be a learning experience for them.
Well.....
I hung up after about 25 minutes on hold......then called back and complained rather vehemently to the person who answered the phone this time.....and she put me right through to support services and they took care of the issue in about 2 minutes.....so in fairness to Pinnacle, the problem.....at least MY problem is now solved.
And now I have their phone number....so I guess this has been a winning day.
Hopefully this will be a learning experience for them.
Chuck Sims said:
I not received an email from Pinnacle, but then I logged in before noon EST and had to change my password, which took me about 10 seconds after verifying that the web page I was viewing was not a spoof to which I had been redirected.
From reading this thread it appears that at some point today all accounts that did not have a new password were locked out and emails sent with temporary passwords.
My interpretation is that Pinnacle had some security threat that they took seriously enough to immediately implement a wholesale change of passwords for all their accounts. Their cover story does not hold water but then security will never disclose the nature of the perceived risk.
