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Rx. Junior
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Jan 28, 2007
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So if you get to 250 from the 50 Bonus Play you have to cash out at that point? What happens if you are up to say 300? You have to forfeit that 50?
 

BetPhoenix Manager
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Nov 16, 2006
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After meeting requirements, you can pull out funds up to $250. The rest is zeroed out.
 

Banned
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May 29, 2009
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Can we transfer funds to a real account, or do we have to pull out funds after hitting $250.00. I took Cleveland +170 to win the series. They said 7X turnover, but 50X7 is $350, not $250.
 

BetPhoenix Manager
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Nov 16, 2006
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Rollover amount and account balance are unrelated. The money is in a real account now. If you hit rollover...contact us to either withdraw or
to set the balance as a deposit and play away (max benefit given is $250 before setting your balance as a new deposit). I hope that helps.
 

Rx. Junior
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Rollover amount and account balance are unrelated. The money is in a real account now. If you hit rollover...contact us to either withdraw or
to set the balance as a deposit and play away (max benefit given is $250 before setting your balance as a new deposit). I hope that helps.

If you've completed the rollover can you set the balance as a deposit and withdraw before the last day of NBA finals?
 

Honey Badger Don't Give A Shit
Joined
Sep 21, 2004
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Email sent to memberservices
 

Honey Badger Don't Give A Shit
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And 40 minutes later, no response from Memberservices.....

That's nice
 

Rx. Junior
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D'ah well. Not a big deal. I can wait. I just don't get the point of having to wait till after the NBA finals are over to be able to withdraw. Also, why only a 250 max cash out? I have completed the rollover and am upto 250.00. So why would they want me to cash out and possibly put my money in my regular book rather than keep it in their book, keep playing, eventually lose it and deposit more funds because you have a feel for the site and enjoy it?

Talk about run on sentences.

Anyways, does anybody know if Betphoenix is a reliable and honest book? Do they payout promptly and without a hassle?

I am kind of liking the book and might keep my account there.
 

Honey Badger Don't Give A Shit
Joined
Sep 21, 2004
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Reliable, honest, prompt payouts and no hassles

And I'm pretty sure the staff is mostly straight.... (just sayin')
 

Rx. Junior
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Jan 28, 2007
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Reliable, honest, prompt payouts and no hassles

And I'm pretty sure the staff is mostly straight.... (just sayin')

Well they better be straight..but seriously, the staff seem to be pretty cool whenever I've chatted with them. Some of the customer service reps at certain books act like you are disturbing them when you contact them for any reason. Some are downright rude.
 

BetPhoenix Manager
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Nov 16, 2006
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Sumday,

Go ahead my man, you have clearance. Please PM me your account number to get it handled for you.

Regards,

Richard
 

Rx. Junior
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Sumday,

Go ahead my man, you have clearance. Please PM me your account number to get it handled for you.

Regards,

Richard

Wow, thanks a lot. I appreciate it. I'll get my buddies to sign up with betphoenix. I'm liking the book.
 

Honey Badger Don't Give A Shit
Joined
Sep 21, 2004
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MemberServices contacted me this morning and I'm set

Good thing they were slow or I would likely have dropped the $50 on Orlando Game1

Now I've got Orlando Game2 (+250)
 

Rx. Junior
Joined
Jan 28, 2007
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MemberServices contacted me this morning and I'm set

Good thing they were slow or I would likely have dropped the $50 on Orlando Game1

Now I've got Orlando Game2 (+250)

You really think Orlando can hang in gm2? I don't, but since I won't have money on the game, good luck. I already cashed in big on game 1.
 

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