nimue77 said:Do they transfer to wsex too or just matchbook?
Santo said:I agree, it's not unexpected, nor particularly a bad decision on their part. What will be interesting to see is where they go from here. I'm hoping they add stuff like tennis and golf in exchange for removing CBB etc..
SportSavant said:I have had a terrible issue with Mansion the past 5 weeks, unable to log in and such. There is an IT problem with my profile there.
The customer service there has been so incompetent and unhelpful I dont know what to think.
I only have 142 USD there, but I cannot access it at all....
I guess now is not the time to try to resolve it as they must be getting slammed today.
ronaldn said:I had the same problem back a couple of months ago and you are correct, their CS was useless. I figured it out myself. If you have IE look at the bottom of your screen and see if there is a little red circle with a slash across it. It says "privacy report". Double click on it and highlight a line from the site. Then click on "summary" and allow cookies from that site. Fixed my problem but evidently the CS at Mansion knows nothing about it. Hope this helps.
nimue77 said:Question about the oline transfer form at mansion:
the form has these fields..
from player.....usd _________
exch rate 1 (filled in for you)
to player usd ____________
my question is...whatdo you put in the 1st and third fields....your ID's at each? The amount? both? It's confusing.
X-Files said:So that's why i saw no CBB lines earlier? I hope they haven't dumped
the sport completely, since Americans aren't the only ones interested
in it. Mansion did recently have some nice offerings in Aussie tennis,
both men's & ladies, but more of it plus golf would be nice additions.
Pitumbo said:it is really confusing, i agree...put in "matchbook" without the quotes where it says receiver nickname, it will fill in the rest of it and then you enter the amount to transfer. the mansion cs rep assured me that matchbook and mansion share player id info so that they will know it is from me. hope that helps, and like i said i'll update this thread when the transfer goes through (although I expect it will be a while)
Woody0 said:Download their poker client and see if you can get into the poker room.
I believe its some issue with your machine of some kind.