2 years ago I get a phone call from HSBC telling me that I still owed them $15 bucks and it was 120days late.
I did not think anything of it, so I told told them let me pay the balance over the phone. I thought that was the end of that.
But I am in the process of wanting to buy my first home. I never thought about that day till yesterday when I did my credit score. It is showing 120+ late on this HSBC!!!! which totally wreacked my CS!
Here is how it happend. This HSBC was though H&R BLOCK. I owed a bunch of taxes that year and they had a program where you could pay your owed taxes to HSBC in monthly payments. It took about 4 monthly payments to pay the whole thing.
What I would do was make the payments over the phone thru a voicemail system.
On that 4rth and what I thought was my final payment I punched in the amount that the phone recording said I owed to pay it off. Well the payoff amount did not incluede the $15 phone charge fee that they were charging.
So I hung up the phone thinking that I paid off the whole amount until 3 or 4 months later they said I still owed $15.
Is there anything that I can do?
Is there any justice n this world at all?
Should I be stopped from buying my dream home because I had a leftover $15 from an account that I thought I paid off?
Surely there is something someone can do. Comman sense has to take over somehow.
I have and had loans far greater then $15.
I had no intention of not paying. I thought I paid the whole balance.
This has lowered my CS by almost 120 points according to a credit simulator.
Can I call these people and ask them nice to take it off?
Please help.
What should I do, and what can I do? <!--IBF.ATTACHMENT_3733195-->
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I did not think anything of it, so I told told them let me pay the balance over the phone. I thought that was the end of that.
But I am in the process of wanting to buy my first home. I never thought about that day till yesterday when I did my credit score. It is showing 120+ late on this HSBC!!!! which totally wreacked my CS!
Here is how it happend. This HSBC was though H&R BLOCK. I owed a bunch of taxes that year and they had a program where you could pay your owed taxes to HSBC in monthly payments. It took about 4 monthly payments to pay the whole thing.
What I would do was make the payments over the phone thru a voicemail system.
On that 4rth and what I thought was my final payment I punched in the amount that the phone recording said I owed to pay it off. Well the payoff amount did not incluede the $15 phone charge fee that they were charging.
So I hung up the phone thinking that I paid off the whole amount until 3 or 4 months later they said I still owed $15.
Is there anything that I can do?
Is there any justice n this world at all?
Should I be stopped from buying my dream home because I had a leftover $15 from an account that I thought I paid off?
Surely there is something someone can do. Comman sense has to take over somehow.
I have and had loans far greater then $15.
I had no intention of not paying. I thought I paid the whole balance.
This has lowered my CS by almost 120 points according to a credit simulator.
Can I call these people and ask them nice to take it off?
Please help.
What should I do, and what can I do? <!--IBF.ATTACHMENT_3733195-->
<!-- THE POST -->