Companies that Stand out for their Customer Service

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It always amazes me how companies really fail to deliver in the Customer Service department.

What companies come to mind when you think of Great Customer Service and Terrible Customer Service?
 

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worst service, almost ANY Gov agency

best service, almost ANY place where the owners name is on the front door
 

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Great -
DirecTV
Discover
HeritageSports, EZStreet, 1vice, JustBet
Ashley Furniture
Kolhs
Subway
Lowes (1 small issure with them that made me want to take them off this list though)
Xbox Live

Terrible
Comcast
1stFinancialBank (CreditCard)
BetUS
BestBuy
MensWarehouse
All Mcdees and Wendys in my area
Walmart
 

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Weird thread, haha... High-end items usually have strong CS - given my background, cookware companies come to mind, both All-Clad and Le Creuset have true lifetime warranties, and they essentially replace pieces no question asked.

Apple to some extent, if you live near one of their retail locations. It´s not inexpensive, but it is light years ahead for a computer/electronics company.
 

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Weird thread, haha... High-end items usually have strong CS - given my background, cookware companies come to mind, both All-Clad and Le Creuset have true lifetime warranties, and they essentially replace pieces no question asked.

Apple to some extent, if you live near one of their retail locations. It´s not inexpensive, but it is light years ahead for a computer/electronics company.

we badly need some cookware, ill keep that in mind. thanks
 

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Very Good

Dish Network
Jaguar

Good

Sears

Bad

Comcast
Walmart
T Mobile

VERY BAD

American Home Shield home warranty company. Hold times can easily run over an hour.
 
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Weird thread, haha... High-end items usually have strong CS - given my background, cookware companies come to mind, both All-Clad and Le Creuset have true lifetime warranties, and they essentially replace pieces no question asked.

Apple to some extent, if you live near one of their retail locations. It´s not inexpensive, but it is light years ahead for a computer/electronics company.

Funny you bring up cookware as that is the business I am in and I am glad you have had good experience with all-clad and le crueset, I can tell you however I have run into many people that have not found the same experience in regards to warranty. The have many exclusions and the main one that I have heard them use is that anytime you put one in a dishwasher, the warranty is voided. So make sure if you ever do need anything and they ask about dishwashers, just tell them you do not even own one.
 

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The 3 very best in the world as far as great customer service.

AMAZON.COM is #1 barnone.
GEICO and APPLE are the other 2.
 

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Nordstrom's is very good

every govt agency totally sucks

Harrah's sucks

Mohegan Sun sucks

Uconn's ticket office is great
 

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ChickFilA and Safeway food stores have always stood out to me as having top notch customer service.
 

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Nordstroms which Wille mentioned is by far the Best, I shop there when ever I can because of the service which is way above anyone else
 

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Apple...Please anyone that tells me they cannot help me with out an appointment is not good customer service
 

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My feeling is that customer service overall has gone down in the past few years. Corporate America at its finest.
 

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