sean1 said:
There are additional operating costs - they have to chat with, answer the phone for, and deal with email from people with $50 in their account. This employment costs are the same as someone with $50K in their account.
Not really, depends upon whether they are a high maintenance client or not.
Someone who only uses the web page, and never emails or telephones, only incurs the incremental cost when and if they make a withdrawal.
ivyconniver is right, it's a shoddy practice due to shoddy software.
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