Yet another mistake at Pin

wantitall4moi · Jul 29, 2004

This one totally contradicts what people have been saying about them in the past couple days.

It is posted at Covers in their "gaming industry" section, but here is the gyst, and the response from Pin

Basically a guy bets a line they have up in the PARLAY secion on Hou -134. But in the straight bet section they were -200 or more.

They let the bet stand ( I assume they missed it), Hou lost, and they called the bet a loser.

So here is the question, why all the selective reasoning with them these days? It doesn't make sense what is going on there these days.

This is at least twice in the past 3 days when an inveident has raised questions. And that isn't counting the line mistakes I have seen there. That happen everyday. I actually did see that one, but I don't bet parlays and assumed it would change, and I never went backl to see. Well it seems clear they didn't change it.

Here is the email from Pin to the customer:

Dear Sir,

Please be advised that, as a proof of good faith, our linesmen decided to
honour all wagers placed on the Arizona D-Backs vs. Houston Astros game.

If you had won your wagers we would have paid them, however we cannot cancel
wagers placed and accepted in good faith after the event is complete.

If you have questions, please email them to our 24 hour Customer Service
Department at csd@pinnaclesports.com .

Regards,

Customer Service Department
Pinnacle Sports

Now obviously some of you will say he was taking a shot, and more than likely he was. BUt that rule that we have been arguing about for the past 3 days is supposed to protect everyone. So why such a hardline stance one way, and then the lassaiz-faire attitude the next? Not to mention that this wager lost, and it was never addressed before the fact?

So that brings up yet another question. DO you bet a line you think/know is wrong and hope? Or do you bet it, call it in and see what they say BEFORE?

To me this might be Pin taking a shot at the customer. Saying "as a good faith effort", which is bullshit in my opinion, especially after what happened with that NCAA Future. Having two different lines for the same exact team is MUCH more erroneous than hanging an erroneous future bet with a $500 max play.

IMO Pin is having dome SERIOUS internal issues, and I think someone should try and find out just what the hell is going on there.

As we all know with stuff that happened in the past NO ONE is above suspicion.

I am sure just days before Aces folded 90% of the people would have taken a bullet for them.

assassin · Jul 29, 2004

"DO you bet a line you think/know is wrong and hope? Or do you bet it, call it in and see what they say BEFORE?"

If you know the line is bad, just tell the book you think they may have posted an erroneous line.

If you are usure if the lie is bad, and like the line, nothing wrong with betting it and then calling them to confirm the line is accurate and giving them a chance to cancel the wager. Just be honest with them.

JimFiestSux · Jul 29, 2004

pinny is saying that because the game started or was completed they can't change the wager,lol! I'm sure they made money on there screwup somehow! But they can cancel a wager that was posted and moved all day! BOTTOM LINE is Pinny in the last month has had many off #'s posted! A Loyal customer would back Pinny no matter what as long as they weren't the ones being screwed!!

Buzzsaw · Jul 29, 2004

Big difference to cancel a bet on a prop that starts in a month and canceling a bet after the result is known.

It's too BeantownJim'ish to lose a bet and scream it was a bad line. Pinny would be smart to ban those high maintenance angle shooters.

picasso · Jul 29, 2004

I don't understand the problem here. When it comes to the bad line rule, typically a book will void a bet if the event hasn't started yet, but honor it if the event has started. There are exceptions to the latter, but I'd say most reputable books would have handled both this and the Oklahoma State issue in the same manner as Pinnacle.

wantitall4moi · Jul 29, 2004

Buzz Are you kidding me?

Number one, the bet LOST, and THEN they let it stand? If this were SIA or Bo Dog or any other bok tyhat doesn't have a dozen dicks up their ass they would be getting crucified.

They claim "show of good faith" Yeah easy to say after the bet lost. Where was that good faith with the guys who bet Ok St a couple days ago? There wans't any. Why? Because they didn't have the hhnd sight that they had already won.

If someone who bet that number and got an email BEFORE the game started I would like to hear about it. Basically they got lucky. They can ride their reputation yet again. CLAIMING they would have honored it if it had won, but they don't HAVE to because they ALREADY know it lost.

THIS example is twhy that rule stands, and is the ONLY reason it should.

Had they done this in the Ok St case I wouldn't even say anything, I wuld probably take their side. CONSISTANCY is the thing here. they have not been consistant in their rulings.

The difference? One made them money and one didn't. And you don't think more people bet a baseball game with an OBVIOUS discrepency than a few guys betting a $500 max on an NCAA future?

You can rest assured I will keep my eyes open. Say they put up 2 games like this everyday, and guys take shot. And if the player wins it is graded a bad line, but if the player loses it is a "good faith showing".

I say it is bullshit.

I have about 15K in there right now, and I when I lose it all there I won't be re upping until I see some changes. If my sides win today I have there I will most definately be asking for a sizeable withdrawel.

When books start making the rules up as they go it is all over in my opinon. Had they just held consistant, no problem. But clearly they are not.

If you guys can't see that then you aren't as sharp as you all think you are. And basically deserve what you get.

peteep · Jul 29, 2004

Over-reaction if you ask me. Big difference between this and the Ok st. bet. To say there are are serious internal problems over there is silly. They cancelled the Ok st bet before any result occured, whereas here the event took place. Apples and oranges.

wantitall4moi · Jul 29, 2004

That is the beauty. We don't KNOW what they would have done. Say Hou does win, and they got crushed by everyone taking shots, not to mention it was a PARLAY which would compund the losses greatly.

You really think they would have honored those bets? Not hardly. They would have claimed 'erroneous" line clause and everyone would have been fine with it, and blamed the guys for taking a shot.

When you have a reputation you have a liscence to steal.

Call it an over reaction all you want. I was one of the ONLY guys telling people about Aces offering up all those lines and saying they were going to get buried sooner or later.

I am not even saying Pin is in toruble financially. At least I hope not. I am just sying that because of their reputation they are getting way too many breaks.

Count up the mistakes they have made. the lines that have posted that were wrong. I am not even counting their opening numbers where they hang -147/+139 and the whole world is -160/+145,. A huge gap on the fave side, but shaded just enough as to not offer a simultaneous scalp. They have done that A LOT lately, and one of the reasn why my balance is as high as it is. If I weren't buying back I would be up more actually, as their starter numbers have been "wrong" about 60% of the time.

Sort of surprised Fish hasn't commented as he has been on the "what if" band wagon with his posts lately. Guess the mods have been asked not to comment on specific books that advertise here.

BrianG103 · Jul 29, 2004

Or how about not betting on that game when you know the line looks kind of odd to begin with?

It saves me all the stress and bullcrap.

DarrylParsons · Jul 29, 2004

No need for speculation here. All we need is one example of someone who had a winning bet cancelled after the fact by Pinnacle in which the line was off by a similar or lesser amount than this one.

If we have a concrete example like that then Pinny will have some 'splainin' to do. Otherwise we have to take them on their word.

KennyB · Jul 29, 2004

Did anyone collect using Houston in a parlay at this number? Anyone????

PanchoSanza · Jul 29, 2004

Serves the shot taker right.

JimFiestSux · Jul 29, 2004

Guys you are missing the main point here! Its that Pinny's lines are moving up and down more frequent in the last month! Just goes to show they must have a new linesman and is making some mistakes! If he makes a mistake jump on it!If this was another book there would be 100's of negative remarks but since its the so called pioneer of offshore wagering nobody speaks negative! Good linemaking right before Football begins,lol! Pinny time for a NEW linesman!!

drunkguy · Jul 29, 2004

<BLOCKQUOTE class="ip-ubbcode-quote">quote:<HR>Originally posted by wantitall4moi:
If this were SIA or Bo Dog or any other bok tyhat doesn't have a dozen dicks up their ass they would be getting crucified.
<HR></BLOCKQUOTE>

agreed

Banned4Life · Jul 29, 2004

Pinny used to be #1 but now it appears that they are cashing in on the reputation they have built and are starting to slip. I agreed with the way they cancelled the Ok St bet but this incident was a total screw job. Cancelling the wagers AFTER the game is so Mark Del.

This does not bode well for the offshore gambling business, especially with football on the horizon.

newton0038 · Jul 29, 2004

Is Pinny paying too much attention to the development of their new casino to stop dropping the ball on their bread and butter "SPORTS". Can't wait to see how all of this line bullshit pans out in a month when things get rolling in foots.

mizike · Jul 29, 2004

if im not mistaken and please correct me if I am wrong, Pinny has never claimed to be #1. It has been the posters that put Pinny up on that high pedestal. Now that Pinny showed that they are subject to mistakes just like every other book in the industry you are crying bloody murder.
If you all had not constantly raised the bar on Pinny this never would be an issue. Don’t blame Pinny for not holding up to unreasonable standards that THEY never set, you guys set the standards and because Pinny cant hold up to them you blame the book????

Granted Pinny has never downplayed everyone’s praises but why should they? The good things folks said were true so they should not have to dispute things that are true. While its good that posters show their displeasure in books think there s a lot of itchy trigger fingers just waiting to pounce on any book they can.

I see allot of "Gold Fever" around here when it comes to praising books, I guess we will never learn even after the BetPanAM fiasco posters seem fearless when it comes to opinions. We posters are 100% to blame for the disappointment in Pinnys service as of late. Granted they made mistakes but they handled those mistakes promptly, decisively and professionally, what more can you expect?
JMO

soccerbob · Jul 29, 2004

I think newton brings up a good point. Ever since Pinnacle announced they were going to get into the dogshit online casino business, they have clearly slipped. While I have always felt they're a top notch book, they are given way too much credit and not made to answer for their shoddy customer service like some other places would have to.

RobFunk · Jul 29, 2004

im steering clear of this place. theyre definatly getting sloppy. and all the best players always complain this is the one place they actually lose at, so what good are they?!

Rogthedodger · Jul 29, 2004

<BLOCKQUOTE class="ip-ubbcode-quote">quote:<HR>Originally posted by mizike:
We posters are 100% to blame for the disappointment in Pinnys service as of late. <HR></BLOCKQUOTE>

Huh? Yeah it's my fault Pinnacle's c/s sucks and always has. It is also my fault they hung a bad line, didn't take it down quickly, and didn't "book a bet, pay a bet" like Spiros does.

Pinnacle lives and dies by the automated line software. You want a computer to move your lines for you so you don't have to be fully staffed 24/7 to put the brakes on the big steam? Then you take the risk that you will get pounded.

Go ask Spiros what he would've done in this situation. If I bet that OK St future at Olympic U 8.5 -120, I'd still be holding the ticket. No doubt the line would be dramatically adjusted at the new #, but I'd still be holding my original ticket.

And BTW, no I didn't bet the OK St game at Pinnacle.