Hey Guys,
With all this talk lately of different books not being loyal to their customers..I only thought it was right to give another nod to Rio...I have been with them for a little over 2 years now and I have never once encountered a problem with them that has gone unresolved in a timely, VERY courteous manner. I mainly deal with Mike and Dave from their internet department.
I have to admit that I am not the best gambler in the world, so perhaps thats why they are so nice..lol...But I have yet to have a question go unanswered by either of them, or have a question escalated to their management upon request. They have bent over backwards for me in every instance and ALWAYS listen to any trouble I may have. Their customer service overall is great and I never feel like I am getting the run around. I place wagers almost on a daily basis and after 700+ days without incident...they are OK in my book
With all this talk lately of different books not being loyal to their customers..I only thought it was right to give another nod to Rio...I have been with them for a little over 2 years now and I have never once encountered a problem with them that has gone unresolved in a timely, VERY courteous manner. I mainly deal with Mike and Dave from their internet department.
I have to admit that I am not the best gambler in the world, so perhaps thats why they are so nice..lol...But I have yet to have a question go unanswered by either of them, or have a question escalated to their management upon request. They have bent over backwards for me in every instance and ALWAYS listen to any trouble I may have. Their customer service overall is great and I never feel like I am getting the run around. I place wagers almost on a daily basis and after 700+ days without incident...they are OK in my book