You will see if you read the complaints that many could have been handled by communication with moderators, or are from 1st time "newbies" with agenda, or just from posters upset with CSD for no real reason. Like I said read the first post in each thread and ask yourself is this really a compalint that justifies risking a book's reputation over. Any legitimate complaint from a credible poster is left offshore for discussion. We have to protect our books from first time posters who just want to bash advertiser books for no reason. Some posters blame books because they lose, others bash because of minor things like junk mail, while others are ghosts with an agenda. When a complaint like the Bodog one (last night) is lodged we simply ask the poster to let us mediate the problem with the advertiser book, all of which we have excellent communication with. Once that is done, and if the problem is not resolved then a poster is free to post offshore with his complaints. In the Bodog case last night the poster and the book are in communication and I am sure all will turn out fairly. There are maybe 6 real complaints since June in the dispute forum, they all have been solved, a few "I'm unhappy with" posts are really not negotiable.
What if a newbie posted that you owed him money with his 1st post offshore, should it stand?
The fact is the Dispute forum is axcessable to anyone who wants to post there, just a click away from Offshore or the Rubber Room and very easy to find. Posters have no trouble finding the baseball forum much father down the board, so saying threads are hidden is imo. in correct.
wil.
