<TABLE class=compchart cellSpacing=0 width=657><TBODY><TR><TD class=top colSpan=4>Comparison Chart - Online Banking</TD></TR><TR class=heading><TH class=heading>
Online banking service
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24/7 customer support
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ATM access and fees
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Important features
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Citibank
Where to Buy (
http://www.citi.com)
</TD><TD class=product>Yes, both chat and e-mail </TD><TD class=product>Over 3,300 Citibank ATMs in the U.S. and a network of ATMs in over 40 countries.
Get cash at over 5,500 7-Eleven stores (no deposits). No fees to use Citibank ATMs. </TD><TD class=product>Free unlimited bill paying, customized e-mail alerts and wire transfers between financial institutions. View 120 days of check images, 90 days of online statements and access account reports for up to seven years. Payee spending reports and online bill payment calculator. Citibank EZ checking is free with direct deposit, two monthly bill payments or at least $1,500 in accounts. No minimum balance or fees for e-Savings account. No aggregated account viewing. Mobile banking. </TD></TR><TR><TD class=product>
Bank of America
Where to Buy (
http://www.bankofamerica.com)
</TD><TD class=product>No. Reps are available seven days a week from 7 a.m. to 1 a.m. ET and from 7:00 a.m. to 10 p.m. PT. E-mail responses take one to two days. </TD><TD class=product>Over 16,000 ATMs nationwide. Get cash at select banks in eight countries. No fees to use Bank of America ATMs. </TD><TD class=product>Aggregate accounts, get free e-mail alerts or transfer money within accounts ($3 to wire money to other financial institutions). Use free My Portfolio tool to track expenses by categorizing transactions or to view all accounts. Free unlimited online bill payments made the same day; paperless statements. View checks for up to 18 months. Online checking account is free. Mobile banking. </TD></TR><TR><TD class=product>
E*Trade Bank
Where to Buy (
https://us.etrade.com/e/t/banking)
</TD><TD class=product>No. Reps are available by phone seven days a week 7 a.m. to midnight EST or by e-mail. </TD><TD class=product>Free access to over 383,000 ATMs worldwide, but must have a minimum balance of $5,000 in money market account, make over 30 stock trades a month or have over $50,000 in cash and securities to qualify for free ATM use. </TD><TD class=product>Same-day access to deposited funds and free wire transfers from other financial firms. Free unlimited online bill payments, balance/payment alerts and online check images. Intelligent Cash Optimizer calculates earning potential of cash. Check deposits can take two days to clear. </TD></TR><TR><TD class=product>
HSBC Direct
Where to Buy (
http://www.hsbcdirect.com)
</TD><TD class=product>Yes, via phone, chat and e-mail </TD><TD class=product>Free access to HSBC ATMs. 450 branch locations, mostly in New York state. Online Payment Account includes reimbursement for up to three non-HSBC ATM surcharge or convenience fees per month. </TD><TD class=product>No monthly fees or minimums. Online Payment Account for free bill pay and access to 395,000 ATMs. Automatic reimbursement for up to three non-HSBC ATM transaction fees per month. No checking account, but can link to unlimited number of checking accounts at other banks. Transfers between HSBC Direct accounts are instant, but transfers from other banks can take up to three days. Free transfers to or from any institution. </TD></TR><TR><TD class=product>
EverBank
Where to Buy (
http://www.everbank.com)
</TD><TD class=product>Yes, by phone and e-mail </TD><TD class=product>Access to over 800,000 Visa/Plus ATMs for cash and deposits. EverBank will reimburse you for up to $6 a month in charges by ATM owners (though you must mail them in). </TD><TD class=product>Aggregate accounts, free unlimited bill paying (with financial management tools that categorize transactions) and check writing online if you have at least $1,500 in your account; otherwise pay $5 a month. Online checking account interest paid, and EverBank pledges to keep its rate in the top 5 percent of all nationwide savings rates. Free money transfers to other financial institutions ($25 out). Check deposits can be slow to hit account -- up to five days. Denominate CDs in foreign currency for no extra charge. </TD></TR></TBODY></TABLE>
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