Reupped here a few days ago. Only deposited a few times here. Never made a w/d from this shop. But I'm looking to go on a nice run here.
The interface is pleasant enough. I enjoy it.
I've read they call you non-stop like a long lost whore, but I simply don't answer their calls. So that's not a problem for me. Their customer service leaves a lot to be desired. The chat interface is atari-esque and seems like it's from the 1980's. Response time is pigeon-style. It's when the pigeon damn well makes it's trip back to your rooftop.
I've read they do a lot of bait-and-switch on their sales/reupp offers. Experienced that twice. When I made this last deposit they said they'd only give me a certain lower percentage after calling in with the deposit info. I had just confirmed about an hour before what the terms would be so I thought it was like an American marriage made in heaven. They eventually transferred me to my "rep" (apparently with all the emails I've got several and we all went to high school together and share the fondest of memories, lol). She scolded me for not knowing that I can't give the deposit to the first person I talk with. I have to talk with her to get the appropriate percentage.
(I will have to check my Youwager employee handbook later on for rules I should know that are never communicated to me, lol.)
Experience in progress.
The interface is pleasant enough. I enjoy it.
I've read they call you non-stop like a long lost whore, but I simply don't answer their calls. So that's not a problem for me. Their customer service leaves a lot to be desired. The chat interface is atari-esque and seems like it's from the 1980's. Response time is pigeon-style. It's when the pigeon damn well makes it's trip back to your rooftop.
I've read they do a lot of bait-and-switch on their sales/reupp offers. Experienced that twice. When I made this last deposit they said they'd only give me a certain lower percentage after calling in with the deposit info. I had just confirmed about an hour before what the terms would be so I thought it was like an American marriage made in heaven. They eventually transferred me to my "rep" (apparently with all the emails I've got several and we all went to high school together and share the fondest of memories, lol). She scolded me for not knowing that I can't give the deposit to the first person I talk with. I have to talk with her to get the appropriate percentage.
(I will have to check my Youwager employee handbook later on for rules I should know that are never communicated to me, lol.)
Experience in progress.