Only time I send them a money gram was when they gave me a name of a person that I called and gave them the info from Money Gram and WagerWeb told me they have to have 3 names not just the first and last. I said what kind of people do you have working there, Money grams aren't in my dining room, now I have to go back and change this s hit. Told them this is the first and last time I'll deal with a customer service that has no clue to what is needed. All of a sudden I was told Ok I'll get it through this one time. Well I said thank you cause its the only time I'll ever send you any money again! Lost it and will NEVER send again to any shop who gives me wrong info for an upgrade.