I sent in a email to CS to use my Rewards points to pick up some of their gear. Big deal right ? Here is their answer .
Dear Jutharat,
Thank you for contacting VIP.Rewards.
Unfortunately your account does not qaulify for the Reward Points.
The reason for that is your withdrawals exceed your deposits you will be considered a lifetime winning account. A winning account will be considered a non-recreational gambler and your wagers will not count towards VIPrewards points.
If you have any questions or comments, please feel free to contact us at any time.
Kind regards,
Poppy
VIPrewards Team
First off don't fucking call me by some fucked up name like Jutharat. Thats not my fucking name. I have had 1 withdrawl. I had like 80,000 points but now I can't use them. You would think that in this Offshore environment that a shop would like to keep their customers and have them wear their fucking gear. Guess not. Hopefully they won't be cold calling me in future
Dear Jutharat,
Thank you for contacting VIP.Rewards.
Unfortunately your account does not qaulify for the Reward Points.
The reason for that is your withdrawals exceed your deposits you will be considered a lifetime winning account. A winning account will be considered a non-recreational gambler and your wagers will not count towards VIPrewards points.
If you have any questions or comments, please feel free to contact us at any time.
Kind regards,
Poppy
VIPrewards Team
First off don't fucking call me by some fucked up name like Jutharat. Thats not my fucking name. I have had 1 withdrawl. I had like 80,000 points but now I can't use them. You would think that in this Offshore environment that a shop would like to keep their customers and have them wear their fucking gear. Guess not. Hopefully they won't be cold calling me in future