I play at a book and put in a request for a withdrawl expecting to have to fax a copy of my drivers license look what these clowns want i dont know about you but I just dont have these things laying around I destroy them when I am done and there is not a word about this on there site
Dear Sir
Thank you for becoming a xxxxxx Customer and your refund request. Refunds Via Firepay Personal Accounts will have a minimum 14 day hold from the date the Deposit was made. Would you kindly validate your details for the betting account, please do this within 7 days, kindly forward:
-A copy of your bank account statement as used to fund the Firepay Account, showing your address.
-A copy of your driver's licence, front and back.
- A copy of a utility bill or similar document, showing your address used.
Please enlarge copies by 150% and lighten by 75%, and PLEASE include your Customer Account ID number
You can also scan in your documents and send them to us in ONE attachment on an email. If you have multiple attachments, then you need to send each one individually. The subject line must contain your Customer Account ID number ONLY.
Fax: xxxxxxxxxxxxx
If we can assist further please contact us again.
Please Note: Please included your account number with all documents. Items received without a customer ID may cause delay in processing.
Kind Regards,
Customer Services.
Dear Sir
Thank you for becoming a xxxxxx Customer and your refund request. Refunds Via Firepay Personal Accounts will have a minimum 14 day hold from the date the Deposit was made. Would you kindly validate your details for the betting account, please do this within 7 days, kindly forward:
-A copy of your bank account statement as used to fund the Firepay Account, showing your address.
-A copy of your driver's licence, front and back.
- A copy of a utility bill or similar document, showing your address used.
Please enlarge copies by 150% and lighten by 75%, and PLEASE include your Customer Account ID number
You can also scan in your documents and send them to us in ONE attachment on an email. If you have multiple attachments, then you need to send each one individually. The subject line must contain your Customer Account ID number ONLY.
Fax: xxxxxxxxxxxxx
If we can assist further please contact us again.
Please Note: Please included your account number with all documents. Items received without a customer ID may cause delay in processing.
Kind Regards,
Customer Services.