The last few days i could not get online until last nite.i have roadrunner turbo here for my online service.let see where to start, my speed went down to about 3 to 4 and once in a while back up to the normal 21 to 24.tech support told me to go and get a new modem, let see i waited about 2 hrs for that.came back and replace it and for 5 min the speed was back up, then the same old thing again.ok next i was told to replace the cable from the wall to the modem.....did not work.ok back on the phone for the 5th time hanging on, now im waiting on a service guy that cant get here until sunday morning now it going to be a long day as it feel like im on dial up ect.and this is the service i pay 80 a month for......oh by the way in all this crap the last few days roadrunner suspended my email account and i was on the phone again for about 45 mins, that nobody could tell me way and it finally got back up this morning......