You don't need a phone line for Directv. However, if you don't have one, you won't be able to order PPV from your remote. You would have to either call customer service (for which they will charge you), or order it online (which is free and very easy). To my knowledge, that is the only thing you won't be able to do without the phone line. Programming changes and updates to their software are all done through the satellite. For some reason I can't get my phone line to work with DTV properly and there are no problems with the service.
They say you have to have one but you really don't . The reason is that (as of 2 years ago) each receiver has a limit of like $50 of PPV orders on it. You don't need the phone line to order and watch PPV, you need the phone line to send off information saying you ordered. So essentially, no phone line means you get $50 of free PPV that is never sent to your bill because of the lack of a phone line. We used to explain to people all the time why they all of a sudden had $50 worth of PPVs they ordered years ago on their bill... they finally plugged their receiver into a phone line.
I don't think that is correct. The only way you can order PPV without a phone line is by calling them or via the internet. If you call, they charge you on the spot. If you order via their website, you have to choose your payment option (either cc or bill your account) before they process the order, so you are billed immediately. I don't even have the option to order PPV with the remote since my phone line doesn't work with the equipment.
Well if you told someone you don't have a phone line hooked up, they likely have you marked down as no remote ordering on their computer systems. I'm assuming that's what is happening. Usually they don't do that if you tell them you are going to get a line.
I don't know. Maybe it is an old equipment v. new equipment thing. They think I have a phone line hooked up. I have called in the past to try and get it fixed, unhooked, restarted, they were supposed to send "test calls" to see if it worked, had me go through all sorts of menus and check things. All kinds of shit but the phone line never started working. This was all after I upgraded to the HDDVR. If I try to order PPV (not sure about movies, but UFC is like this), there is no option for me to order it from the screen. When I was on with customer service they said it was b/c the phone line wasn't working. Who knows. Only thing I know is that you definitely do not need the phone line and if you don't have it, the only inconvenience is having to log on to order PPV instead of ordering from the remote.
Like I said, they may have remedied the ordering of PPV without a phone line with the new equipment.
OK I just looked. You have to call the toll free number if you have no phone hooked up. Automated, but there will probably be an extra charge. (I don't know I could do it back in the day, I posted in haste I guess.)How do you do it? Do you have the HD DVR? I'm not even given the option to order it.