The worst book you have that advertises here

[Frankie5angels]

Easily is sportbet

This is an on going problem for years and I should of known when I signed up this place was no good. They just don't give a shit about there clients. The site has been shoddy for two years+ and phone service is not much better.

Can't get on there website again today... Very Ugly...

 

Frankie,

What seems to be the problem, sir? We had a few up and down moments on Friday and Saturday, due to a worm, as I posted earlier. However, we have not had any problems as of late and we are up as far as I can see? Gimme a call at 800-430-5896 ext 2007. Allow me to try and solve your problem. I assure you we care about our clients and I will be happy to prove that to you should you give me a call.

Jake Slater
General Manager

[This message was edited by Jake on September 02, 2003 at 12:36 PM.]

 

[lander]

Hands down First Fidelity.

BlackRhino could advertise here and it would still be FF.

 

Frankie,

I just checked all your posts, and it does seem that you harbor some bad feelings towards Sportbet.com, and have for more than a year now. Not sure what problems you have encountered, but it does appear to be the same thing said everytime. Makes me wonder why you have so many problems with us, yet I can't remember having spoken to you before...at least, not off the top of my head. IF you have an account, please give me a call and, as I said, I will get to the bottom of the problems you have been having.

Jake

 

[Chadster]

Just another bitchin customer that continues to play despite daily uphill battles. Everything is always so bad yet the continue to play.

 

Frankie5Angels,

Sir, I would like a blunt question answered....Do you have an account with Sportbet.com?? Have you had an account with Sportbet.com...EVER?? See, the thing is, many books talk and many books know who posters are by their handle. I know who you are, now, and I checked my system....NO ACCOUNT UNDER YOUR NAME, SIR. Not in the new software, not in the old software, and not in the software we had when we first opened. That leads me to believe you are a schill for another book or just some schmuck who wants to bash us. Well, I am happy to say you are exposed. Have a good day, sir.

Jake

[This message was edited by Jake on September 02, 2003 at 12:56 PM.]

 

[bucsfan67]

WOW, AMAZING THAT U WOULD HAVE THAT MANY PROBLEMS WHEN U DONT EVEN HAVE AN ACCOUNT WITH THEM...

 

[lander]

Gotta hand it to Jake. He gets his share of complaints, but at least he addresses EVERY one of them professionally.

Some other books hang up on you & don't return emails

, but I won't mention any F-freakin' names

 

[jjgold]

Fidelity is a bum book!!!

 

Lander,

Thanks, buddy. Glad we worked out what happened the other day. We do try to make sure everybody knows we are available and willing to help.

Bucs,

It is stuff like this that gets me all riled up.

Jake

 

[jwunderdog]

FRANKIE,

I feel for you I have the same problem you do. Everytime I go to a book I don't have an account with or money in I have a tough time getting them to take my bets.WHODATHUKIT

 

[Dante]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by jwunderdog:
FRANKIE,

I feel for you I have the same problem you do. Everytime I go to a book I don't have an account with or money in I have a tough time getting them to take my bets.WHODATHUKIT

<HR></BLOCKQUOTE>

 

[TIGER]

lol , Frankie you're busted!!!!!!!

 

[Frankie5angels]

Jake- Do you think I would waste my time bashing on a book if I didn't have an account? WTF???
One thing I will give you credit for is you do respond in here unlike a lot of books.

This has been an ongoing problem for a long time and maybe it is not your fault directly but you should kick some ass and get the job done.

Don't assume things asswipe or we will all assume that you were one of the two books that were in trouble on this site.

But again I would not waste my time on posting if it were not for a reason that would benefit me or my fellow posters.

 

[Journeyman]

Jake is one of the forum friendly Sportsbook reps I have grown to respect, as he stands behind his book and addresses any concerns that come up....Jake and Fredd are two guys you can count on when a problem arrises...Many books never answer concerns in here for the simple reason of "Piling On" and I can`t say I blame them after seeing over and over invalid complaints that drag a book through the mud....

 

[Journeyman]

Not every book suits the needs of each individual player, something I have learned through trial and error , not all books are the same....Its best to ask around and then determine where to send your money...Thats why this site is valuable, always survey the PLAYERS and find where to send..

 

[yankee1879]

BODOG SLOW PAYING

 

First...Jman, thanks, bro. Fred and I have similar roots...and I am proud of where he has gotten.

Frank,

Thanks for the kudos, but I maintain that I know your name and you have never had an account with Sportbet.com...under that name. I am not assuming...it is a fact.

I have been here, at Sportbet, for going on 4 years, gentlemen. Granted, I have changed quite a few things since I got here, and change takes time, but keep in mind we have been making constant changes each off-season to improve our service. From software changes to policy changes to an overhaul in staff, we are striving to provide our clients with the best service possible.

It seems when people chose to bash my book, they say it is not my fault, the problem was there before I got there. I disagree. I am responsible for my company. I have been here long enough to know what it takes. I think I have taken MOST of the necessary steps, and I am working on the others.

I am open to suggestions, gents. Life is about learning...each and every day. So, aside from the smart ass remarks I anticipate from a few, how about some help? Not just "better CS" "higher bonuses" "less rollover requirements"...you got an idea for my CS Dept., let me hear it. An idea for our Bookmaking crew? I am all ears. You want to suggest a better bonus program? Gimme details. EVERY SINGLE SUGGESTION that actually is implemented (providing it is not already in place at the time) will earn you $25!!! So, now is your chance to help. Please send all suggestions to Jake@sportbet.com. Not trying to be sarcastic or funny...this is a legitimate offer.

Oh Frankie, this applies to posters who have accounts with me or have used Sportbet.com, Ibetcasino.com, Islandcasino.com or Getabet.com, so unless you have an account under a different name...you need not apply.

Thank you guys, for reading a long post. I am off tomorrow, but I will check in to see what you have for me.

Jake

 

[jls626]

Lander,JJ??
Whats wrong with First Fidelity? They Cold Call, big deal?? I was never called but was COLD CALLED by MVP this week at 8 in the morning! I guess they are shit too then! I haven't played at FF for 3 months now after reading all the crap on this forum bout them! Been playing mostly at Carib, oh I guess they suck to, right? Wrong both these books pay super fast!