For those of you using sportsinteraction.com or considering it, please beware. I am a long time customer, probably 5-7 years. On Sunday night, I thought I would try their casino out for the first time. Had some extra $ in my account and thought I would give it a try. I played blackjack.
Played the first hand and lost fair and square. Played the second hand. I was dealt my cards and then the computer started dealing the dealer's hand. My computer locked up at this point and I could not see any cards the dealer had been dealt. The only thing I could do was shut down my computer. So, I did that and then logged back in to find out I had lost the wager without ever seeing what the dealer had been dealt. I called sportsinteraction to complain. I was told someone in their technical staff would have to review the case. I then called on Monday and was told the review was complete, that I had been sent an email, and that I would not get a refund. I never got an email and was never given an explanation of what truly happened. I lost my first wager fair and square, but was ripped off on the second wager. I have already reported this to the OSGA via email and CC sportsinteraction. Anyone else I can report this to?
Played the first hand and lost fair and square. Played the second hand. I was dealt my cards and then the computer started dealing the dealer's hand. My computer locked up at this point and I could not see any cards the dealer had been dealt. The only thing I could do was shut down my computer. So, I did that and then logged back in to find out I had lost the wager without ever seeing what the dealer had been dealt. I called sportsinteraction to complain. I was told someone in their technical staff would have to review the case. I then called on Monday and was told the review was complete, that I had been sent an email, and that I would not get a refund. I never got an email and was never given an explanation of what truly happened. I lost my first wager fair and square, but was ripped off on the second wager. I have already reported this to the OSGA via email and CC sportsinteraction. Anyone else I can report this to?