I made 2 withdrawals from sportsbook.com and i asked them about my first one which was made 7 days ago..and the agent said this..Does any one get the same thing from sportsbook.com Has anyone seen delayed payments..?
You: Do you know the status of my 1750 dollar withdrawal?..it still says pending?..
You: my username is xxxxxxx
Charles Abrams: Since the UIGEA was passed almost 2 years ago it has had varied success in clamping down on banking transactions involved with online gaming. Unfortunately the easiest form of transactions to trace and tackle are paper checks sent out to you, our customer. As a result of this all of our current check processors have found it increasingly difficult to get your checks to you. This is what has caused the delay with your current withdrawal request.
We faced a similar situation last year, admittedly on a much bigger scale, which we were able to eventually resolve. It took a little time, and a lot of effort, but we have never missed a payout and I assure you we never will.
So, where does this leave you and your money? Truthfully, at the moment we don't have a definite timeframe for the situation to be resolved. We promise you that we will keep channels of communication open, and we will be proactive with that communication. We promise to email you with a weekly update to let you know we are taking the situation very seriously and we promise to contact you as soon as there is any development.
Our agents will be more than happy to take your chats, emails or calls, but please be aware that you will be kept up to date and have as much information as they will.
So once again, I would like to apologize for this very unfortunate situation. You can expect an email from us within the week to fully update you regarding the situation. You: so do you
You: know a time
You: frame when i will get paid?
Charles Abrams: We are not going to give you unrealistic timeframes. The truth of the matter is that we don't know exactly how long this process will take. Please rest assured that we are currently reviewing several alternatives which will get your funds to you as soon as possible
You: Do you know the status of my 1750 dollar withdrawal?..it still says pending?..
You: my username is xxxxxxx
Charles Abrams: Since the UIGEA was passed almost 2 years ago it has had varied success in clamping down on banking transactions involved with online gaming. Unfortunately the easiest form of transactions to trace and tackle are paper checks sent out to you, our customer. As a result of this all of our current check processors have found it increasingly difficult to get your checks to you. This is what has caused the delay with your current withdrawal request.
We faced a similar situation last year, admittedly on a much bigger scale, which we were able to eventually resolve. It took a little time, and a lot of effort, but we have never missed a payout and I assure you we never will.
So, where does this leave you and your money? Truthfully, at the moment we don't have a definite timeframe for the situation to be resolved. We promise you that we will keep channels of communication open, and we will be proactive with that communication. We promise to email you with a weekly update to let you know we are taking the situation very seriously and we promise to contact you as soon as there is any development.
Our agents will be more than happy to take your chats, emails or calls, but please be aware that you will be kept up to date and have as much information as they will.
So once again, I would like to apologize for this very unfortunate situation. You can expect an email from us within the week to fully update you regarding the situation. You: so do you
You: know a time
You: frame when i will get paid?
Charles Abrams: We are not going to give you unrealistic timeframes. The truth of the matter is that we don't know exactly how long this process will take. Please rest assured that we are currently reviewing several alternatives which will get your funds to you as soon as possible