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Every time I try to run my account reports on windows xp it tries to load the data and then it says 'Timeout expired"

Do you guys have the same problem?
 
Am I,

I saw your post this morning and checked with our techies. I am sure this does not help, but we appear to be having zero difficulties with our connection or our hardware. Perhaps you could give us a call and speak with one of our people so as to eliminate all these problems. It could very well be something on your end, rather than a problem on our end. NOT saying it is not us, just saying there are other possibilities. Give us a call...800-214-1788. Tell them what problem you are encountering and we will see if there is anything we can do on our end. Thanks a lot.

Jake
 

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No, there is nothing wrong with my PC or connection.
I also have an account at las Palmas, they use the same software you do and ALL the reports work fine.

When I run Pending reports its done in two seconds, no problem. But when I try to run other reports, the system does not generate them and times out after 2-3 minutes. I was able to run Last Week report only one time. Im using windows xp
 
Am I,

I apologize for this situation. I am not sure why you are having this problem, but I would love to be able to help. I have checked 4 other accounts with a decent amount of pending action from a server that is in the USA, and I have had no problems running the reports. I have not received other complaints regarding our reports. Please, call us and tell us what is going on, maybe we can help.

Jake
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Jake:
I have checked 4 other accounts with a decent amount of pending action from a server that is in the USA, and I have had no problems running the reports. <HR></BLOCKQUOTE>

pending reports work fine. Try running other reports please
 

There's always next year, like in 75, 90-93, 99 &
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Will you just call Jake and STFU already??
we heard you the first 12 times you posted the SAME thing
icon_mad.gif
 
Am I,

I guess I should be a little more careful when I read posts. My bad. I did actually verify in a few accounts that the reports, other than pending, are not working. $25 help bonus in your account, and I assure you that they should be working in the very near future.

Just email me your account # and I will put the money right in. Thanks and have a great day!

Jake
 
JAY!!!

HEY BROTHER!!! HOWZIT?? How is your grandpa? Prayin for him, bro...and you and yours. Tell your smaller brother I said hello!! LOL.

Jake
 

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Jake, please just fix the problem.
It doesnt work on my home PC, I tried to run them on 3 PCs at work all had windows xp and they dont run.

Please just fix the reports. Its not bad idea to upgrade your software to the latest version. You are running an old version.Also, I dont undertsand why your software is shortchanging people and excludes the pennies. Other books that use the same software dont do that such as Las Palmas, Grande, ....

I have tried running these reports over 50 times, it worked only two times
 

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DAMn i been bitchin bout the same thing for days. tightwad posts about and gets 25 stamps
icon_mad.gif


and you guys always say people are to quick to complain.dammit it pays!!!!!!
 

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JC,

Dunno if JJ = am I tight

I have the NYPD on this as we speak. Early DNA reports indicate that they are definatly connected thru "moronic" genes
1053177568.gif
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Jake:
Am I,

I guess I should be a little more careful when I read posts. My bad. I did actually verify in a few accounts that the reports, other than pending, are not working. <HR></BLOCKQUOTE>
Come one Jake! This is not good. You were able to reproduce the bug but its not fixed yet. What is going on?

This bug should have the highest priority
 
Am I,

If you need your reports that bad, please contact us and we will happily fax and/or email them to you. We are working on the fix and it should be ready shortly. Thanks.

Jake
 

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Jake
Checkt the contest thread. I sent $ yesterday but its not showing. Whats your email?
 

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