As a company we work to individualize services. We are currently remarketing services to all of our clients. We have this process in effect, as does every company worldwide, gaming or otherwise. If you have been a top tier client of ours, why would it be offensive to you that we extend that extra gratitude in your direction? These are personalized offers, and are based on our discretion according to predetermined expenditure.
It is unfortunate that there has comes a point where any gesture or offer we extend as a company to our clients, is misconstrued as some sort of financial dire straights. Possibly it is more unfortunate that extending exclusive offers to valued clients is now considered idiotic or mismanaged if not justified via this medium. We have never felt the necessity to justify a bonus that was offered to clients on the RX or any other form. But, if this is what needs to be done then we are saying, “ THANK YOU”, and that we value your patronage in a very volatile and competitive business setting.
We believe that treating current clientele with greater consideration based on patronage is every bit as important as expenditure on magazine, Inet, and radio campaigns. As a client, we would hope this would be appreciated and accepted with gratitude.
It has been highly documented on these forums all of the actions that have occurred due to changes in management. We are committed to expand service levels on a client per client basis. We are also committed to redevelop internal processes to streamline services offered and maximize potential, as has been the case in industry worldwide over the past decade.
We apologize if anyone has received an individualized offer and has been offended by it. We were attempting to make a statement on how much we value your business and wish to keep it. Such offers will continue to be issued on a personalized basis. For those who wish to accept them, we thank you. Those that do not, we wish you the best of luck in your future offshore endeavors.
For all prospective clients, account bonuses are the standard 25% that is seen industry wide. (10% cash and 15% free-play).
We also have free withdrawals. (No underlying motive, or financial misgivings involved.)
We currently have free 1/2-point offers on Fridays only. (Also pretty standard, and for a limited time only.)
Finally, we are releasing a March Madness Contest with some great prizes and free cash accounts involved. We will post a printable version of the tournament brackets along with invitations hopefully by Friday 2/27/04.
Any questions, or issues can be directed to 1-800-818-1000, and we will be happy to assist you.
Thank You for your time and attention,
Richard, Royal Sports Corp.
It is unfortunate that there has comes a point where any gesture or offer we extend as a company to our clients, is misconstrued as some sort of financial dire straights. Possibly it is more unfortunate that extending exclusive offers to valued clients is now considered idiotic or mismanaged if not justified via this medium. We have never felt the necessity to justify a bonus that was offered to clients on the RX or any other form. But, if this is what needs to be done then we are saying, “ THANK YOU”, and that we value your patronage in a very volatile and competitive business setting.
We believe that treating current clientele with greater consideration based on patronage is every bit as important as expenditure on magazine, Inet, and radio campaigns. As a client, we would hope this would be appreciated and accepted with gratitude.
It has been highly documented on these forums all of the actions that have occurred due to changes in management. We are committed to expand service levels on a client per client basis. We are also committed to redevelop internal processes to streamline services offered and maximize potential, as has been the case in industry worldwide over the past decade.
We apologize if anyone has received an individualized offer and has been offended by it. We were attempting to make a statement on how much we value your business and wish to keep it. Such offers will continue to be issued on a personalized basis. For those who wish to accept them, we thank you. Those that do not, we wish you the best of luck in your future offshore endeavors.
For all prospective clients, account bonuses are the standard 25% that is seen industry wide. (10% cash and 15% free-play).
We also have free withdrawals. (No underlying motive, or financial misgivings involved.)
We currently have free 1/2-point offers on Fridays only. (Also pretty standard, and for a limited time only.)
Finally, we are releasing a March Madness Contest with some great prizes and free cash accounts involved. We will post a printable version of the tournament brackets along with invitations hopefully by Friday 2/27/04.
Any questions, or issues can be directed to 1-800-818-1000, and we will be happy to assist you.
Thank You for your time and attention,
Richard, Royal Sports Corp.
