A 5 at best. And I think I am being nice. No longer the top three book they once were. The success got to their head.
I will never play there again personally.
And that BS about Wally being an A+ customer service guy is crap, plain and simple. Their CS is a joke, Wally is a joke, and Spiro has his head up his own ass so far, he can no longer see the customer.
Horrible price gouging, props have gone downhill, and finally the customer service stinks. They got too big too fast and it shows.