i dont know what is going on in this particualr case, but there are several books that ask for an id, when recieving your first payout, or when you want the money sent to a name not on the account, etc...
I do however agree with the part, that alot of books dont worry about the id's, or matching accts, until it comes time to collect...as long as you are losing you can be whoever u want...
However i dont think this is limited to Royal.....I would call him like he said, then let us know what was said.....