Here is an example email I cut and pasted from the board...
Response 11/18/2006 09:38 AM
Thank you for contacting Sony Style Customer Care.
In regard to your order status question, your recent Sony Style order was cancelled automatically by our system due to a lack of inventory for the item you have selected.
We deeply regret any inconvenience caused by this cancellation. Please visit our website at
www.sonystyle.com or call 1-877-865-7669, option 1 to work with a Sony Style sales representative to find an alternate product that will meet your needs.
Thank you for choosing Sony Style