LOL I always reply thusly:
Dear Pinnacle Sports Associate:
Thank you for kindly passing along my request to the appropriate person / Department.
Please be aware that my mood will depend largely on the eventual acquiescence to the specific request, as well as the timeliness of the subsequent response detailing acknowledgement of receipt of such & course of action taken.
Should you have any further inquiries re my inquiry or anything else for that matter,
please email my 24 hour Customer Service Reply Monitoring Department at me@myemailaddress.com
Regards,
Customer Service Inquirer & Pinnacle Sports Client