Pinnacle won't let me play there-I thought they were good.

CMAN · Mar 15, 2004

I opened an account with Pinnacle. Then they sent me an e-mail asking for me to send a copy of my id. I then sent the id and they said they still were closing the account. They sent the check back and closed the account. This is such bs. What a joke. How do they stay in bussiness by not taking business. They can kiss my butt, phucking bastards.

Fishhead · Mar 15, 2004

OBVIOUSLY they spotted somthing not right.

Call them and ask them why.........trust me, Pinnacle has one of the biggest customer bases in the world and is agruably the most respected offshore sportsbook in existance.

CMAN · Mar 15, 2004

I do "trust you" that's why I opened there. I did everything they asked and they wouldn't allow me to play there. Why did they even want my id if they were to do this. It's confusing as hell. They are some weird bastards. I can forward you all the e-mails if you would like and maybe they will explain to you. They have no explanation for me, other than "we have the right to refuse business."

GrandMasterB · Mar 15, 2004

They have their reasons, I suppose. Most likely they know your name, wanted to confirm that it was you, and decided not to take the risk. I opened an acct there two weeks ago, no questions asked.

jerseymike111 · Mar 15, 2004

I would like to know the reason why they won't let CMAN play there.
Did they give you a reason why?
If they didn't call them and ask why and post it.
I thought they take on all players.

extreem · Mar 15, 2004

he probably had didn't have the funds when they verified the check.

theinvestigatorcr · Mar 15, 2004

commonly it happens when your name is at the wise guy, scammers or steams lists...

I don't know you, so I don't know the case...

I am just telling some possible cases that I know.

Seymour · Mar 15, 2004

Did they say you can't play there because your black or hispanic? Or did they give you a reason which you forgot to tell us?

extreem · Mar 15, 2004

he is not telling the whole story trust me.

PanchoSanza · Mar 15, 2004

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by extreem:
he is not telling the whole story trust me.<HR></BLOCKQUOTE>

Do they ever tell the whole story?

ChuckSims · Mar 15, 2004

You better believe he is not telling the whole story.

elk102873 · Mar 15, 2004

why would you open an account with a personal check? Why don't you use neteller or just wire them the money? Are you sure the check is yours?

Soothsayer · Mar 15, 2004

Would be very interesting to know why Pinny did that...

Fezzik · Mar 15, 2004

I'm sure that if you are a known messenger bettor that is part of a group that makes maximum bets simultaneously on the same game (overriding their limits) they will refuse your business.

If you are just a sharp guy playing alone, even if you make sharp bets they would welcome your action.

extreem · Mar 15, 2004

no one who has steam would ever send a personal check. this guy ain't sharp.

CMAN · Mar 15, 2004

I sent a cashiers check. They won't give an explanation. At first they said send us an id, I did. Then they said we are closing your account and sending back your check.

CMAN · Mar 15, 2004

Here is a copy of the last correspondence with Pinnacle, start from the bottom and work your way up.

This message is not flagged. [ Flag Message - Mark as Unread ]

From: "Angela - Customer Service" <csd@pinnaclesports.com> Add to Address Book
(E-mail)" <csd@pinnaclesports.com>
Subject: RE: Sending check
Date: Tue, 24 Feb 2004 12:06:12 -0500

Sir,

As stated previously we will not accept your check and your account has been closed with Pinnacle Sports.

As stated on our site: "Pinnacle Sports reserves the right to suspend a client account without prior notice and return all funds."

Regards,
Customer Service Department
Pinnacle Sports

-----Original Message-----
From: edit
[mailto:]
Sent: Tuesday, February 24, 2004 11:50 AM
To: csd@pinnaclesports.com
Cc: Csd1 (E-mail)
Subject: RE: Sending check

I am still waiting for an explanation.

Susana - Customer Service <csd@pinnaclesports.com> wrote: Dear Sir,

Please be advised that we have forwarded your e-mail to the corresponding department.
Regards,

Customer Service Department
Pinnacle Sports

-----Original Message-----
From: edit
[mailto:
Sent: Sunday, February 22, 2004 8:35 PM
To: csd@pinnaclesports.com
Subject: RE: Sending check

I want an explanation. The readers at ThePrescription, Major Wager, and Offshore Gambling need more than this.
Cristina - Customer Service <csd@pinnaclesports.com> wrote:
Dear Pinnacle Sports Client,

Pinnacle Sports have made the decision not to accept the check. Therefore we have returned the check back to you.
If you have any questions, please send them to our 24 hour Customer Service Department at csd@pinnaclesports.com

Regards,

Customer Service Department
Pinnacle Sports

-----Original Message-----
From: edit
[mailto:edit]
Sent: Saturday, February 21, 2004 11:29 PM
To: csd@pinnaclesports.com
Subject: RE: Sending check

Why was I told to send a copy of my id?

Susana - Customer Service <csd@pinnaclesports.com> wrote: Dear Sir,

Please be advised that the check will be returned back to you. Pinnacle Sports will not deposit the check to your Pinnacle account.
Regards,

Customer Service Department
Pinnacle Sports

-----Original Message-----
From: edit
[mailto:edit]
Sent: Saturday, February 21, 2004 9:14 PM
To: csd@pinnaclesports.com
Subject: RE: Sending check

I already sent it. What are you talking about. You told me to send a copy of my id which I did. I expect you to put the money in my account when you receive it.

Jackie - Customer Service <csd@pinnaclesports.com> wrote: Dear Sir,

We regret to inform you that we will not be able to accept your check if you send one again.

If you have any questions, please contact our 24 hour Customer Service Department at csd@pinnaclesports.com.

Regards,

Customer Service Department
Pinnacle Sports
-----Original Message-----
From: edit
[mailto:edit]
Sent: February 21, 2004 1:17 PM
To: csd@pinnaclesports.com
Subject: Sending check

This is (edit-name and account number)and i sent a check in a couple weeks ago and you asked me for a copy of my ID. Before i could send it to you , you sent my check back. I then faxed a copy of my ID. Now i have the check and you have a copy of my ID. My question is can i send the check back and have my account opened or will i have similar problems? Please inform me over the weekend. Thank you Burt

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lakerfan · Mar 15, 2004

Sounds like this had more to do with your check than your action. But who knows.

elk102873 · Mar 15, 2004

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by CMAN:
I sent a cashiers check. They won't give an explanation. At first they said send us an id, I did. Then they said we are closing your account and sending back your check.<HR></BLOCKQUOTE>

So answer the question, why did you send a cashier's check instead of either wiring the money, Debit/atm card/Neteller, etc.?

Mailing in a cashier's check obviously raises some red flags. Maybe they thought the check was bad or a forgery.

trytrytry · Mar 15, 2004

the worst advise was from the otherwise "wise" Fishhead.

"Call them and ask them why.........trust me, Pinnacle has one of the biggest customer bases in the world and is agruably the most respected offshore sportsbook in existance."

Call them? With what number? Pinnacle is so full of themselves they dont even have a phone number they give out.

Great book? I like 10 books better then them. I realize im in the minority and they would happily take my action Ive lost so many times at that place. Give me your check Ill deposit it.