whats the difference??? just becuase its missing your DL number??TheCooler said:
anyone can find out anything about you if they wanted to anyway.... I faxed mansion my DL for that free 1100 bet offer and im still alive
anybook with your address and phone and name can find OODLES about you if they wanted to ...no sense in worrying over it
they have you exact IP when you log on, where you click on the site .. even if you mask it im sure they have ways around that to
Well....I faxed in my DL (with the birthdate and DL number blacked out). Then I called them and they wanted the birthdate....so I gave it to them. They didn't ask for the DL number.
I changed the withdrawal amount and took most of the funds out.....left just a token amount in there.
In fairness, I will say that they did process the withdrawl quickly once they had the info they wanted.
But this book has now moved to my "semi-active" list.
Here's the thing. This is OUR MONEY they are holding. If there is some sort of rule about needing some additional information before a withdrawal can be made, they should tell us that BEFORE ACCEPTING OUR DEPOSITS !!
At the very least....if there has been some sort of recent regulatory change that they need to comply with, an e-mail should have gone out "Dear Valued Client, Due to changes in blah blah blah, we are now forced to have your id on file to process future withdrawals. We apologize for any inconvienience." The time to tell me about this was NOT the morning after a withdrawal request.......when the funds should have already been sitting in my Neteller account.
I consider this "annoying BS." I did get paid. It isn't armageddon. But they have suceeded in annoying me. Pinnacle can get away with annoying me.....they are Pinnacle. Skybook & BetJam can get away with annoying me.....they sponsor great contests here. WSEX can get away with annoying me......I have that much respect for Jay Cohen & his legacy. Cascade can get away with annoying me......I like the rebates. But a major book that writes 20 cent baseball lines and really has no particularly interesting features other than a reputation for no bs quick payouts.....well.....when bs enters the picture and quick payouts exit, MY regulations clearly state that I will take my business elsewhere. Like I said...I left a token amount in there....just to not completely burn the bridge I suppose.
So yes....the book is Olympic. And I want to be very clear, so I will repeat....I DID GET PAID. And once they had the info they wanted, it was within minutes......so I'm not trying to call anyone a pack of thieves. I just think they need to learn to handle things better in a competitve environment.
I'm the owner of a company in a very competitive service business......and my clients hold my company to a very high standard....and I have learned (sometimes the hard way) about how to treat & service customers. So maybe I'm more of a stickler for these things than most folks.
ANY-wayyyy.....I guess I'm in the market for a new out to put in my mix.
I changed the withdrawal amount and took most of the funds out.....left just a token amount in there.
In fairness, I will say that they did process the withdrawl quickly once they had the info they wanted.
But this book has now moved to my "semi-active" list.
Here's the thing. This is OUR MONEY they are holding. If there is some sort of rule about needing some additional information before a withdrawal can be made, they should tell us that BEFORE ACCEPTING OUR DEPOSITS !!
At the very least....if there has been some sort of recent regulatory change that they need to comply with, an e-mail should have gone out "Dear Valued Client, Due to changes in blah blah blah, we are now forced to have your id on file to process future withdrawals. We apologize for any inconvienience." The time to tell me about this was NOT the morning after a withdrawal request.......when the funds should have already been sitting in my Neteller account.
I consider this "annoying BS." I did get paid. It isn't armageddon. But they have suceeded in annoying me. Pinnacle can get away with annoying me.....they are Pinnacle. Skybook & BetJam can get away with annoying me.....they sponsor great contests here. WSEX can get away with annoying me......I have that much respect for Jay Cohen & his legacy. Cascade can get away with annoying me......I like the rebates. But a major book that writes 20 cent baseball lines and really has no particularly interesting features other than a reputation for no bs quick payouts.....well.....when bs enters the picture and quick payouts exit, MY regulations clearly state that I will take my business elsewhere. Like I said...I left a token amount in there....just to not completely burn the bridge I suppose.
So yes....the book is Olympic. And I want to be very clear, so I will repeat....I DID GET PAID. And once they had the info they wanted, it was within minutes......so I'm not trying to call anyone a pack of thieves. I just think they need to learn to handle things better in a competitve environment.
I'm the owner of a company in a very competitive service business......and my clients hold my company to a very high standard....and I have learned (sometimes the hard way) about how to treat & service customers. So maybe I'm more of a stickler for these things than most folks.
ANY-wayyyy.....I guess I'm in the market for a new out to put in my mix.
the shitty thing is that there is no mention of it on the website(that i could find).
From their website:
"Your money instantly!"
You may request money to be sent to your NETeller account. NETeller provides the fastest and most secure way to transfer cash online. They provide same-day payments and virtually instant cash transfers. Certified NETeller users can withdraw from a NETeller debit card giving you access to your winnings at ATM's around the world. NETeller withdrawal requests are processed 24 hours a day, and once approved, are instantly credited to your NETeller account. Deposits made via NETeller must be credited back, up to the amount deposited, before using another withdrawal method.
Fees: Flat $15 USD charge - FREE - If the following conditions are met:
Previous deposit(s) were made through NETeller
A withdrawal of any type has not been made in the previous 14 days
The account has been open and active for the last 30 days
To make a NETeller withdrawal please log into your NETeller account and request a payout from us using merchant transfer code OLYM8865.
From their website:
"Your money instantly!"
You may request money to be sent to your NETeller account. NETeller provides the fastest and most secure way to transfer cash online. They provide same-day payments and virtually instant cash transfers. Certified NETeller users can withdraw from a NETeller debit card giving you access to your winnings at ATM's around the world. NETeller withdrawal requests are processed 24 hours a day, and once approved, are instantly credited to your NETeller account. Deposits made via NETeller must be credited back, up to the amount deposited, before using another withdrawal method.
Fees: Flat $15 USD charge - FREE - If the following conditions are met:
Previous deposit(s) were made through NETeller
A withdrawal of any type has not been made in the previous 14 days
The account has been open and active for the last 30 days
To make a NETeller withdrawal please log into your NETeller account and request a payout from us using merchant transfer code OLYM8865.
I dont know. I thought they were in jamaica too, but when I withdrew, they asked for ID. I asked why. They said to comply with new Antigua banking laws. Maybe they bank in Antigua.
I said ok, emailed the ID, and they paid me near 5 figures in less than 10 minutes.
The whole thing was handled by email in under 20 minutes and prob under 10 had I not asked why.
I'll take sending Olympic my ID any day over waiting 5 days other places.
Sean
I said ok, emailed the ID, and they paid me near 5 figures in less than 10 minutes.
The whole thing was handled by email in under 20 minutes and prob under 10 had I not asked why.
I'll take sending Olympic my ID any day over waiting 5 days other places.
Sean
From Thegreek's site:
Withdrawal Policies
All new accounts funded by credit card must wait seven (7) business days before making a withdrawal.
If making credit card deposits, these deposit amounts may be refunded at management's discretion before using any other withdrawal method.
Firepay, Neteller, and other deposit methods may require that the same method is used for withdrawal up to the amount deposited.
Additional documentation may be required (ie. photo identification, copy of bill, credit card authorization form etc.) before a withdrawal is processed.
If your account has received a promotional credit/bonus, please review and understand all promotional rules listed in our rulebook before making your withdrawal request.
If entire deposit amount(s) are not placed on wagers at least once, any transfer charges associated with the deposit amount(s) will be deducted from the account prior to the withdrawal [minimum five percent (5%)]. Other restrictions may apply.
NETeller, Firepay, and E-Check withdrawals are limited to $10,000 USD per day. If larger amounts are needed, please contact us.
In house transfers between two sportsbook accounts can be processed as long as the sender does not have outstanding credit card deposit(s) that need to be refunded.
Sportsbook transfers are available on a limited basis to certain establishments. Minimum transfer amount is $500 USD.
Very clear they can ask for ID. They aren't doing it to stall or they would not pay in under an hour.
The law they mentioned likely has a dollar value where they have to ask.
-Sean
Withdrawal Policies
All new accounts funded by credit card must wait seven (7) business days before making a withdrawal.
If making credit card deposits, these deposit amounts may be refunded at management's discretion before using any other withdrawal method.
Firepay, Neteller, and other deposit methods may require that the same method is used for withdrawal up to the amount deposited.
Additional documentation may be required (ie. photo identification, copy of bill, credit card authorization form etc.) before a withdrawal is processed.
If your account has received a promotional credit/bonus, please review and understand all promotional rules listed in our rulebook before making your withdrawal request.
If entire deposit amount(s) are not placed on wagers at least once, any transfer charges associated with the deposit amount(s) will be deducted from the account prior to the withdrawal [minimum five percent (5%)]. Other restrictions may apply.
NETeller, Firepay, and E-Check withdrawals are limited to $10,000 USD per day. If larger amounts are needed, please contact us.
In house transfers between two sportsbook accounts can be processed as long as the sender does not have outstanding credit card deposit(s) that need to be refunded.
Sportsbook transfers are available on a limited basis to certain establishments. Minimum transfer amount is $500 USD.
Very clear they can ask for ID. They aren't doing it to stall or they would not pay in under an hour.
The law they mentioned likely has a dollar value where they have to ask.
-Sean
Sean.......
My point (if I actually HAVE a point) isn't whether or not they have a right to ask for the I.D.
I've been a customer there for 7 years....and have given them a pretty fair amount of play in those years.....but even if I were a brand new customer, there is a right way & a wrong way to treat a customer.....especially when there is competition providing the same service....sometimes in a bigger & better way.
Really...when you get down to it, Olympic really doesn't have any outstanding features. And in fact during baseball season, they are pretty much the WORST book of the majors because of the 20 cent lines.
For me......it was really a loyalty issue that had kept me coming back to them every fall. Spiro was one the the first books that we could really trust to pay quickly and with no bs. He did that for years. So even with no bonuses, no free half point, no reduced vig, no rebates, no Rx contests, I have always kept Olympic high on my list from September through the end of NBA season.
I agree with you that I'd rather send in my ID than wait 5 days for a payout.....but these days those are not the only two choices.
By not informing the players of this rule proactively....and I don't mean having something posted a couple of links deep into the cashier section.....they have essentially neutralized the loyalty factor.....and without the loyalty factor, they are just another book to me.
The correct way to handle it would have been for them to have the notice posted clearly in the DEPOSITS section so that people posting up know the rules by which they are playing. Absent that, they should have sent out an e-mail notification. And failing both of those, they should have processed my withdrawal THIS time while informing me of the rules for future reference.
This not an honesty issue as I have said. It is simply bad form on a customer service level and does not inspire loyalty. Quite the opposite. The other thing I haven't mentioned is that when I called them they were....well....I won't say they were rude, but they certainly fell far short of acting like they cared the least bit about my business. Unapologetic best describes it.
No problem. I've been paid the bulk of what was posted up there (I left enough in there for one last play)....and I have already transferred the funds to other books who (so far) seem to value their clients to a greater degree.
My point (if I actually HAVE a point) isn't whether or not they have a right to ask for the I.D.
I've been a customer there for 7 years....and have given them a pretty fair amount of play in those years.....but even if I were a brand new customer, there is a right way & a wrong way to treat a customer.....especially when there is competition providing the same service....sometimes in a bigger & better way.
Really...when you get down to it, Olympic really doesn't have any outstanding features. And in fact during baseball season, they are pretty much the WORST book of the majors because of the 20 cent lines.
For me......it was really a loyalty issue that had kept me coming back to them every fall. Spiro was one the the first books that we could really trust to pay quickly and with no bs. He did that for years. So even with no bonuses, no free half point, no reduced vig, no rebates, no Rx contests, I have always kept Olympic high on my list from September through the end of NBA season.
I agree with you that I'd rather send in my ID than wait 5 days for a payout.....but these days those are not the only two choices.
By not informing the players of this rule proactively....and I don't mean having something posted a couple of links deep into the cashier section.....they have essentially neutralized the loyalty factor.....and without the loyalty factor, they are just another book to me.
The correct way to handle it would have been for them to have the notice posted clearly in the DEPOSITS section so that people posting up know the rules by which they are playing. Absent that, they should have sent out an e-mail notification. And failing both of those, they should have processed my withdrawal THIS time while informing me of the rules for future reference.
This not an honesty issue as I have said. It is simply bad form on a customer service level and does not inspire loyalty. Quite the opposite. The other thing I haven't mentioned is that when I called them they were....well....I won't say they were rude, but they certainly fell far short of acting like they cared the least bit about my business. Unapologetic best describes it.
No problem. I've been paid the bulk of what was posted up there (I left enough in there for one last play)....and I have already transferred the funds to other books who (so far) seem to value their clients to a greater degree.
