party poker fraud

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i have a friend who has an account at party poker and he cashed out 75,00 this week and had 3000 left in his account they shut his account down because he had 2 accounts using same credit card and same computers, at different times one was his dads one was his this is wrong they told him if he called them on the issue againg they would have a restraining order on him this is unreal so they keep the 10,000 he won from other people
 

Another Day, Another Dollar
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I would like to think that any two people playing from the same household and IP, with same CC would know that would be looked down upon.
 

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how could it be looked down upon they never played on there together party wont even allow it i said he cashed out 7500 and left 3000 to play with they took it all why should that be wrong me and my gf both have accounts im afraid ill win some good money and they will steal it from me for this
 

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woody
my household also has two accounts but we have never had problems cashing out, mind you we play 2-4 so my transactions are at $300 max each. 2 accounts in one household should NOT be an issue since the PP system doesn't allow two players with the same address to be on the same table at once anyway...
kinda sucks how they can just "decide" not to pay you and thats it...
 

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General WTF is that supposed to mean?

This is not a case of an online casino bonus whore.

This is not a case of FRAUD.

This is a case of a shit site like PartyPoker screwing over yet another member.

Poker winnings are from other players, NOT FROM THE HOUSE!!
THIS IS PURE BS

Why dont you just post a banner that says look if you have a problem with one of our advertisers tuff shit. If they can find a way to screw you we will back them.
 

Rx. Senior
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Why don't you wait until you hear ALL of the FACTS before rushing to judgement. I'm sure if this is legit, it won't be left out, but this starts to sound all too familiar after awhile.
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by sometech:
General WTF is that supposed to mean?

This is not a case of an online casino bonus whore.

This is not a case of FRAUD.

This is a case of a shit site like PartyPoker screwing over yet another member.

Poker winnings are from other players, NOT FROM THE HOUSE!!
THIS IS PURE BS

Why dont you just post a banner that says look if you have a problem with one of our advertisers tuff shit. If they can find a way to screw you we will back them.<HR></BLOCKQUOTE>

sometech...what...no TruePoker plug?

Why is Party a chit site?

How often has Party Poker screwed over its members? Share a few stories. I'm interested in hearing them since I have money there and spend time playing there. I read two of the most prominent poker forums and rarely, if ever, hear of complaints regarding Party other than issues with their chitty software.

Like the General, I would prefer it if Party did freeze accounts where they suspect impropriety.

You go ****** on the General and either did not read TheoristJoe's post or choose to ignore it. He has two accounts without a problem. Woody13 has not and my guess probably will not give all the facts associated with his story. He's likely a scamming troll.

Most of the time when there are problems with a solid shop be it poker rooms like Party and Stars or books like Pinny and Oly, there are either simple explanations or the player is scamming.

I know you hate Party for some reason and you are appalled that more people don't play at TruePoker. He's an idea. When TruePoker has 1/4 of the players of Party on any given weekend you post here and I'll sign up using your affiliate so you can make a few bucks.
 

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No, no plugs.

BUT LETS GET SOMETHING STRAIGHT PARTY POKER IS NOT IN THE SAME GROUP AS Pinnacle.


I personally spent 4 days and 5 hours on the phone with reps trying to get my personal account fixed at PartyPoker.

They could give a shit about anyone in my opinion.

I am sure anyone who has ever have a positive balance and tried to take money out has some kind of horror story.

Also I am sure there are lots of stories about how PP's NETeller transfer page is bugged. Personally I spent another 3 hours on the phone with PP cs and NETeller trying to prove that I did send them money.

The fact is the bigger PP gets the worse their CS gets.



True story - I sent over $1000 to PP. Played for a week - oh yea 1st I had to spend 3 hours on the phone with PP cs and NETeller to verify I did send them money(crappy ass transfer page).

Anyway I lost $500 and requested $500 back through NETeller.

Needless to say my account was froze and my money confiscated. I was informed that I would not be receiveing any funds untill I FAXED both front and back copies of my Drivers license.

Remember these are verified NETeller funds(no credit card).

Needless to say it took another 3 days to get my money back.

I will never use them again. Every Customer Service agent I spoke with sounded like a Pakistani run 7-11 with a hard on for gringos.

No you can not have a splurpy. I don't care if you paid for it, this is my store.

anyway - the bigger they get the more bad stories I am sure we will all hear.
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by sometech:
SNIP....
I am sure anyone who has ever have a positive balance and tried to take money out has some kind of horror story.

Also I am sure there are lots of stories about how PP's NETeller transfer page is bugged. Personally I spent another 3 hours on the phone with PP cs and NETeller trying to prove that I did send them money.

...SNIP<HR></BLOCKQUOTE>

I've played there a LONG time and NEVER had a horror story. I withdraw frequently and had a problem once when my cashout was late by about 12-24 hours. I called and the money was in NETeller within 30 mintues to an hour.

I have never had to send an ID to the place. They have encouraged me (and I assume many other players) to become a preferred player(send ID, utility bill, etc.) in order to get cashouts more quickly but I declined.

You mention that you are sure that there are "lots of stories about how PP's NETeller transfer page is bugged," PLEASE DIRECT ME TO A PLACE WHERE I CAN READ ABOUT OR HEAR ABOUT A FEW OF THESE STORIES.

I have conducted double digits in NT withdrawals from PP's page and had not one problem. Like I said, I read probably the only two poker forums worth their salt and do not recall anyone reporting bugs with the PP NT page.

Did you play at Party for more than a week?

I'm not saying you did anything wrong but if your account activity raised some sort of red flag and they froze your account, I'm happy to see it. I have confidence that I've played there and they pay without a problem yet when they see suspicious activity they immediately act.

There are two things you can say about Party:

1) The customer service is not good. (I'm assuming that is true since generally I don't need their services. I needed their help a handful (less than 3) of times over the last year and their performance was less than stellar.) With that said, there are so many complaints about it I assume it is true.

2) Their software sucks.

To say that they are a "shit site" and screw over their players is a joke. PLEASE POINT ME TO WHERE I CAN READ ABOUT SITUATIONS LIKE YOUR OWN. You seem convinced that yours was not an isolated incident.

"anyway - the bigger they get the more bad stories I am sure we will all hear."..."will hear," are you backing down? Does this mean that you have not actually heard these stories yet?

I actually tend to agree with you here. Any online gambling site with an average of 25k-30k players on a given night will attract complaints especially since their operation is not tight. When you consider the actual complaints regarding payouts and such I'm pleased given that there are probably HUNDREDS of angle shooters trying to discover and take advantage of the sites weaknesses.

Oh BTW, your post loses credibility when you spew garbage about Pakistanis, 7-11, customer service agents, and slurpies.
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Oh BTW, your post loses credibility when you spew garbage about Pakistanis, 7-11, customer service agents, and slurpies. <HR></BLOCKQUOTE>

All I did was tell my story. I can't believe I am the only one who has had a bad experience.

I see that this site is very one sided when it comes to PP. However woody13 has lost credibility to me because he has not come back to defend himself.

BUT IF This poor kid lost 10 dimes cuz he and his Dad like the same Poker House.....

COME ON!! Lets say me and my Dad go to vegas. He or I wins big. What good reason could they possibly have not to pay us out?
 

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<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by sometech:
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Oh BTW, your post loses credibility when you spew garbage about Pakistanis, 7-11, customer service agents, and slurpies. <HR></BLOCKQUOTE>

All I did was tell my story. I can't believe I am the only one who has had a bad experience.

I see that this site is very one sided when it comes to PP. However woody13 has lost credibility to me because he has not come back to defend himself.

BUT IF This poor kid lost 10 dimes cuz he and his Dad like the same Poker House.....

COME ON!! Lets say me and my Dad go to vegas. He or I wins big. What good reason could they possibly have not to pay us out?<HR></BLOCKQUOTE>

Why do think this site is one sided when it comes to PP? I jump into Party threads since I have a ton of experience with the site. I don't work here.

Here are a few of your quotes:

"This is a case of a shit site like PartyPoker screwing over yet another member."

"Also I am sure there are lots of stories about how PP's NETeller transfer page is bugged."

PLEASE TELL ME WHERE I CAN READ OR HEAR STORIES TO BACK UP YOUR ALLEGATIONS.

"This is not a case of FRAUD."

HOW DO YOU KNOW? Did you read TheoristJoe's post? He doesn't seem to have a problem.

Did you play at Party for more than a week?

Please drop in a few answers to these questions...thanks.
 

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Everything I said with the exception of my story is MY OPINION.

There are better no-hastle places out there.


http://www.pokerfied.com/poker/party_poker_screws_me_out_of_320_anyone_else_593803.html

http://www.pokerfied.com/poker/Party_Poker_Customer_Service_SUCKS_594091.html

http://www.pokerfied.com/poker/Party_Poker_chokes_again_593841.html

http://www.talkaboutgambling.com/group/rec.gambling.poker/messages/614371.html


Customer Service is based out of India and I have never had a pleasant experience with them.

Hell you even said

1. Customer Service Sucks.
2. Software Sucks.


I say it is a shit site.


There are other Pokers houses that do not have crap software or crap customer service

BUT YOU DONT SEE THEM MENTIONED BY ANY MODS HERE.

Very 1 sided.
 

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sometech-

You really are a piece of work...you are not very bright are you??!?!?!?

I've read links 1 and 4 (which are the same story
icon_confused.gif
) you do REALIZE Party did the right thing here and gave the guy his money.
...The guy won a satellite
...They changed the prices of the major tournament later
...He bitched about it even though his win qualified him for another tourney entry NOT cash (Party should not be allowed to pocket the extra money..difference between the fees paid for the satellite and the next tournament)
...THEY PAID HIM THE EQUIVALENT OF THE ENTRY FEE IN CASH WHICH GIVES HIM THE OPTION TO DO WHAT HE WANTS (all without the pressure of a forum..just an email/chat from an upset customer)

...WHY IS THAT AN EXAMPLE OF A "SHIT SITE?" Please answer this directly.

The other two links are to issues regarding service. Which have been addressed previously.

I'm convinced you are not very smart or should I say at a minimum you have a difficult time articulating your thoughts well. You made STATEMENTS about Party as if they were fact and did not express an opinion.

You talk about "cases" and "stories" yet you have nothing to back it up and now you retract by stating that your comments were based on opinion. PLEASE.

Regarding the Rx....

DID YOU CONSIDER THAT THIS IS A SPORTS GAMBLING SITE NOT A POKER SITE?!?!?!?

...Maybe the Mods talk about Party because they play there like 25k - 30k other people. It is after all the world's largest poker room. Not sure if you know this or not but the folks here talked about BigBet Poker when it sponsored this forum. There is no Party bias here. It is a great place to play for the average player.

...Use your head, I'm betting that the Mods together may have tried 4 sites. The only two I see talk about poker, Fish and General, have probably tried 3 sites between them. Why should they talk about places like TruePoker that they haven't tried?!?!?! I'm glad they do not since I would think they were biased if they did.

BTW, I said the customer service is "not good" and the software "sucks."

Let me know when you are done.
 

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i was out of town but yes they also told him to send in drivers lisence then still denied it
 

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i play at party everyday. And i also had a problem with a withdrawl situation. but it was corrected within 24 hours. I have also had problems with connections at times. And have had tons of problems getting into rooms at peak hours. But considering the competition at party i wouldnt play at any other site.

i dont get the constant complaining about party poker. If you dont like them and think they are pulling off frauds play at one of the other many poker sites. Its not like their is a monopoly.
 

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a friend of mine has the same problem at the moment. he played with them from an internet cafe and on Monday he requested a payout of just 200. account is frozen and yesterday they wanted him to fax his license. he did that, sent them a couple of emails and they never responded again. what kind of jokers are they?
 

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It's all about CS you guys. There is no such ting as perfect CS at any company no matter what their policy. The best thing to do is move on to another account rep or manager using the best possible tone of voice and when you finally get someone (and this may take some serious time on your part)to even act as if they are helpful, then get them to give you a hand with your problem. That's all you can do. Hell I've been kicked off and had tables pulled out from underme in Vegas after winning more than once. And let's face it, everybody wants to take shots at the big names - partpoker, mcdonalds, what's the diff? Like the man said, if you don't like it, say your piece and move on.
 

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Whats the problem here is you guys don't speak or understand the native american tongue...I'll be happy to translate for you.


Kahnawake Gaming Commission = PISS POOR CUSTOMER SERVICE and will steal if the opportunity presents itself.
you play at ANY site containing those 3 words you must understand who your dealing with. its been 5 years or more this "commission" has been in operation. im still waiting to EVER hear 1 example of them helping a player in a dispute over ANYTHING. as far as i can find they have sided with the book in every dispute ive ever heard of.

as far as that threat of a restraining order, i wouldnt give that a second thought. these crooks are not going to the courts for anything. thats a promise.
 

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