Online book bonus policy - too good to be true?

[ds123]

About 2 weeks ago I deposited ~$2000 into a book and got a 10% freeplay with 3x rollover. About 2 days after that initial deposit, I made another reload of $1000 and got another 10% freeplay. Just yesterday, I talked with their live chat to see how much rollover I needed to play before I could make a withdraw.


He told me the rollovers don't stack, and that I had already finished the $3000 ($1000 x 3) I needed in order to clear the rollover. I thought it would be $2000x3 + $1000x3. I asked what's the gimmick, are you guys waiting around before you take away the winnings I made off the initial freeplay? He said no. THat's just the policy.



I didn't want to press the issue any longer with the guy because no book likes a bonus fiend. But what am I missing here? Where is the catch? The way he told me, anyone can make a huge reload, collect bonus, then make a smaller reload the next day to make the rollover requirements really really small.


I still don't believe what he told me was really the case.

 

[tatehill2000]

if you named the book we probably could tell you the catch,@)

tater

 

[BAGIANT]

When they get a "fish" on the hook, they don't want to let him go. Keep reloading and they'll keep giving you bonuses. Anyone that's putting in that much money in in two days, will get anything they want. I'll bet if you call them and tell them you want to put in another two grand, that they'll give you 20%. If not, I WILL!

 

[gymrat]

Well if they are telling you that you have met the bonus requirement then there is a good chance that you have wagered enough to meet it. I'd call back and talk to another employee to confirm. If they both state that you have met the requirement then chances are that you have. A three time rollover is not very difficult to meet.

 

[ds123]

When they get a "fish" on the hook, they don't want to let him go. Keep reloading and they'll keep giving you bonuses. Anyone that's putting in that much money in in two days, will get anything they want. I'll bet if you call them and tell them you want to put in another two grand, that they'll give you 20%. If not, I WILL!

Yea, that's it. I really blew through $2grand in 2 days because I'm a total sucker. It has nothing to do with getting ready for the NFL season or anything like that........

 

[Santo]

Yea, that's it. I really blew through $2grand in 2 days because I'm a total sucker. It has nothing to do with getting ready for the NFL season or anything like that........

It's fairly normal (or at least used to be when I was heavy offshore) that if you wiped out your rollover was cancelled, so the second deposit in that case would stand alone. It's not clear in your post whether you busted out or just topped up though.

 

[krk1030]

Be a little more vague please.

 

[maxdemo]

Name the book...We need names

 

[ds123]

Name the book...We need names

Alright book is DSI.


I think I figured out why that's the case. If people reload, lose all their money real fast, reload, try to win it back, lose that, reload again, etc, it would get to the point where you're so in the hole with meeting the rollover that it makes no sense to redeposit there and request the bonus and you will go somewhere else.

Say I deposited $5k, got my $500 freeplay and needed to wager $15k to clear it. I lose the $5k and freeplay real fast, then I put in another $5k, request my 10% bonus again, and throw it all on a single game to get my losses back, and I lose that too. That would put me like $30K in the hole rollover-wise ($5000 x 3 + $5000 x 3) . If DSI keeps stacking the rollover requirements like that, I would absolutely have no incentive to play there again since it would be practically impossible to work off a new $500 freeplay if I want to deposit another $5k in there ($5000 x 3 + $5000 x 3 + $5000 x 3 = $45,000). I would just go to another book to get my bonus.



I figure that their mindset is if a person made a deposit, got their bonus, then made another deposit like a short time later, odds are they took a hit on their initial deposit or just straight lost it all, so they already made their money off you and are willing to move on, and count only the new deposit towards the new rollover requirement, which is what their policy apparently is.

 

[ds123]

It's fairly normal (or at least used to be when I was heavy offshore) that if you wiped out your rollover was cancelled, so the second deposit in that case would stand alone. It's not clear in your post whether you busted out or just topped up though.

I didn't wipe out. The simple reason is that the deposit method I used had a $2450 maximum. So I maxed that out (Yes, I said $2k in my original post, I just was making it easy). Then 2 days later I made another deposit of $1900 to complete my bankroll to ready up for the NFL season. DSI gave me the bonus from the $2450 (20% reload Friday w/ 5x rollover so $490) AND the bonus from the $1900 (10% reload with 3x rollover so $190). But I talked to them last nite and the rollover requirement only counted the $1900x3 to clear EVERYTHING.