Run i have a full post in the forum of what they did i also have mods i sent info to i also have sent requests on other site to have this investigated odd thing i will say is sbr who knows if i can say the name instantly banned me when i posted negative about 5 dimes alot of shady stuff going on with this book
Thx Willye. I'll have to read up on that. Can you post a link to your thread?
Sbr, like many companies, is an advocate for their business revenue, not their customers.
I've seen posts all across the net denouncing all the books, from the highest rated to the lowest rated. My attention only gets called if the din starts to go off on a higher pitch. And it seems there's been a lot of noise about 5dimes lately. However, they are my favorite US book and I've never had a problem with them.
Sbr, like many companies, is an advocate for their business revenue, not their customers.
I've seen posts all across the net denouncing all the books, from the highest rated to the lowest rated. My attention only gets called if the din starts to go off on a higher pitch. And it seems there's been a lot of noise about 5dimes lately. However, they are my favorite US book and I've never had a problem with them.
http://www.therxforum.com/showthread.php?t=1021146
i talked to the customer service manager who will not budge on the subject, with a reason that just is not acceptable, really dont understand why the book wants to risk this much bad publicity over 1500, like i stated to her i know when i play there is a max payout which is clearly stated in the rules that is fine it does not state what happens if i have the only winning ticket and the track pays 2 out of 3, my logic is the save their self with the max payout so the total bet into it was roughly 3200, which i would of had the only winning ticket and got paid roughly 25-2700 but woth there being a max payout of 1500/1 in a pick 3 wager i only get that which is fine but to tell me im only getting paid 2 out of 3 which is 46.10 when i had the winning ticket and hit all 3 legs thats a problem
i talked to the customer service manager who will not budge on the subject, with a reason that just is not acceptable, really dont understand why the book wants to risk this much bad publicity over 1500, like i stated to her i know when i play there is a max payout which is clearly stated in the rules that is fine it does not state what happens if i have the only winning ticket and the track pays 2 out of 3, my logic is the save their self with the max payout so the total bet into it was roughly 3200, which i would of had the only winning ticket and got paid roughly 25-2700 but woth there being a max payout of 1500/1 in a pick 3 wager i only get that which is fine but to tell me im only getting paid 2 out of 3 which is 46.10 when i had the winning ticket and hit all 3 legs thats a problem
Thx Willye.
From your thread:
Something i did not know and made a huge mistake played a pick 3 on one of the sponsors websites well i always understood all books have max payouts which is fine no problem with that, long story short i hit a pick 3 at the track problem was i had the only winning ticket the pool was small so i would of won 2,600 the max payout at the sponsor site was 1500 which would of sucked but i knew the rules going in what i didnt know was now that i had the only winning ticket i got paid 2 out of 3, a truly bad beat i called the sponsor they said theres nothing they can do about it, which i think is a joke but anyway a warning for anyone who plays ponies online
and your follow up explanation, which is in this thread:
i talked to the customer service manager who will not budge on the subject, with a reason that just is not acceptable, really dont understand why the book wants to risk this much bad publicity over 1500, like i stated to her i know when i play there is a max payout which is clearly stated in the rules that is fine it does not state what happens if i have the only winning ticket and the track pays 2 out of 3, my logic is the save their self with the max payout so the total bet into it was roughly 3200, which i would of had the only winning ticket and got paid roughly 25-2700 but woth there being a max payout of 1500/1 in a pick 3 wager i only get that which is fine but to tell me im only getting paid 2 out of 3 which is 46.10 when i had the winning ticket and hit all 3 legs thats a problem
To be honest, I'm not entirely clear on the situation. And I apologize as I may be a little slow on horse wagering. My estimation of 5dimes based on my own personal experience is that most everything is black and white. They play it straight and fair. They have their rules. Play by the rules and keep it clean, and it's all good. This has been my experience when things have come up from any misunderstandings from either side.
Personally, I recognize that offshore books are not your local churches, so my preference is to keep it as simple as possible and stay away from situations/wagers/whatever where there can be dubious outcomes or grey areas. This is why I like black and white wagers pegged to old, firm rules. I can't be swindled on a simple wager unless the book itself is doing some shady shit. And in that case, I wouldn't take my action to such a book in the first place.
Thus if I win, I win. And I have every right to get every penny. There is no way around it unless I'm getting swindled. If I lose, I lose. And so be it, but I got a fair shake.
I have not read of a simple case where John Doe runs his balance up to 20k from a $500 deposit and 5dimes sends the guy packing and keeps his money.
When I read complaints it usually of the nature of grey areas, dubious situations and etc. Details left out and guys telling the clerks they'll kill the clerks children with a hammer or something ridiculous like that.
From your thread:
Something i did not know and made a huge mistake played a pick 3 on one of the sponsors websites well i always understood all books have max payouts which is fine no problem with that, long story short i hit a pick 3 at the track problem was i had the only winning ticket the pool was small so i would of won 2,600 the max payout at the sponsor site was 1500 which would of sucked but i knew the rules going in what i didnt know was now that i had the only winning ticket i got paid 2 out of 3, a truly bad beat i called the sponsor they said theres nothing they can do about it, which i think is a joke but anyway a warning for anyone who plays ponies online
and your follow up explanation, which is in this thread:
i talked to the customer service manager who will not budge on the subject, with a reason that just is not acceptable, really dont understand why the book wants to risk this much bad publicity over 1500, like i stated to her i know when i play there is a max payout which is clearly stated in the rules that is fine it does not state what happens if i have the only winning ticket and the track pays 2 out of 3, my logic is the save their self with the max payout so the total bet into it was roughly 3200, which i would of had the only winning ticket and got paid roughly 25-2700 but woth there being a max payout of 1500/1 in a pick 3 wager i only get that which is fine but to tell me im only getting paid 2 out of 3 which is 46.10 when i had the winning ticket and hit all 3 legs thats a problem
To be honest, I'm not entirely clear on the situation. And I apologize as I may be a little slow on horse wagering. My estimation of 5dimes based on my own personal experience is that most everything is black and white. They play it straight and fair. They have their rules. Play by the rules and keep it clean, and it's all good. This has been my experience when things have come up from any misunderstandings from either side.
Personally, I recognize that offshore books are not your local churches, so my preference is to keep it as simple as possible and stay away from situations/wagers/whatever where there can be dubious outcomes or grey areas. This is why I like black and white wagers pegged to old, firm rules. I can't be swindled on a simple wager unless the book itself is doing some shady shit. And in that case, I wouldn't take my action to such a book in the first place.
Thus if I win, I win. And I have every right to get every penny. There is no way around it unless I'm getting swindled. If I lose, I lose. And so be it, but I got a fair shake.
I have not read of a simple case where John Doe runs his balance up to 20k from a $500 deposit and 5dimes sends the guy packing and keeps his money.
When I read complaints it usually of the nature of grey areas, dubious situations and etc. Details left out and guys telling the clerks they'll kill the clerks children with a hammer or something ridiculous like that.
Run
here is the basic of it
played a pick 3 at emerald downs i hit it, well since nobody at any otb or anyone playing in the pari mutual pools all across the country didnt have the winning ticket .. Emerald downs paid 2 out of 3, even know i had the winning ticket i played with 5 dimes so they say they pay what the track says
in the last leg of the ticket i was alive to the 1-4-6 the 6 who was the favorite was paying 1233 the 1-4 which were the better priced horses were paying 2 out of 3 i wasnt even thinking about what happens if i have a winning ticket that pays 2 out of 3 i even played and exacta with the 2 horse on top to hedge a bit because i thought i would get 1233 minimum since the favorite paid 1233
So then i went to the rules and it states nothing about if you have the winning ticket that they dont pay it they pay 2 out of 3, 3 out of 4, 4 out of 5 etc
but they have yet to give me a valid reason as to why they will not pay it i sent the case to mods here and at different sites sbr instantly banned me, honestly i dont think any of the forums can do anything for you i already have enough problems with getting limits lowered offshore and other shit i wouldnt send a dime offshore again after this incident, these books could care less and after talking to this tony character you have to be nuts to send a dime into that sportsbook
here is the basic of it
played a pick 3 at emerald downs i hit it, well since nobody at any otb or anyone playing in the pari mutual pools all across the country didnt have the winning ticket .. Emerald downs paid 2 out of 3, even know i had the winning ticket i played with 5 dimes so they say they pay what the track says
in the last leg of the ticket i was alive to the 1-4-6 the 6 who was the favorite was paying 1233 the 1-4 which were the better priced horses were paying 2 out of 3 i wasnt even thinking about what happens if i have a winning ticket that pays 2 out of 3 i even played and exacta with the 2 horse on top to hedge a bit because i thought i would get 1233 minimum since the favorite paid 1233
So then i went to the rules and it states nothing about if you have the winning ticket that they dont pay it they pay 2 out of 3, 3 out of 4, 4 out of 5 etc
but they have yet to give me a valid reason as to why they will not pay it i sent the case to mods here and at different sites sbr instantly banned me, honestly i dont think any of the forums can do anything for you i already have enough problems with getting limits lowered offshore and other shit i wouldnt send a dime offshore again after this incident, these books could care less and after talking to this tony character you have to be nuts to send a dime into that sportsbook
Thanks for the info, Willye. I can see what you're saying, but it may be kind of a grey area. Honestly, I don't know. And if it's a grey area, as a consumer you're kind of left to the will of the company and the old rule of "All our decisions are final". And in that case the book always wins.
This is why I always stick to the basic nuts and bolts. You can't get screwed on a basic over/under bet unless something shady is going on.
With regards to Tony, I've heard all the stories and read all the chats. My opinion is that he is firm, but fair. He has to deal with a lot of psychopaths and so do his employees. He addresses you with respect (if you deserve it) and considers the matter. If you've threatened to behead his employees and all the usual nonsense, he'll logically go off on you. I've yet to see a complaint where a customer wins and simply gets shown the door with no payment in hand.
This is why I always stick to the basic nuts and bolts. You can't get screwed on a basic over/under bet unless something shady is going on.
With regards to Tony, I've heard all the stories and read all the chats. My opinion is that he is firm, but fair. He has to deal with a lot of psychopaths and so do his employees. He addresses you with respect (if you deserve it) and considers the matter. If you've threatened to behead his employees and all the usual nonsense, he'll logically go off on you. I've yet to see a complaint where a customer wins and simply gets shown the door with no payment in hand.
First time i dealt with him and i wouldnt trust him with a dime of mine, just my opinion i mean common sense sometimes prevails being on the other side obviously you take into account the players action and other variables but to play dumb and than act like a complete asshole, you would have to see the chat its a complete joke
Willye,
What was the Date and races ?
I'm trying to figure it out, since you know my backround is with the horses...
Because reading some of your posts, it seems that the Track didn't have a Winning ticket for the Pick 3
if you are saying that the payout at the Track was 2 out of 3, but you had the leg that was missing ( that nobody else had ) Then unfortunately I can't see you getting paid for 3/3
Many years ago I had played a pick 4 offshore, I keyed the 1st leg & 2nd leg on a tip ( both won ) I used 4 horses in the 3rd leg ( hit ) and wheeled the last leg
Which had 2 combos ( 2 longest shots on the board ) in a 10 horse field that paid 3 out of 4.
Of course one of the Long shots won and the payout from the Book was 3/4, even though I clearly won because I Wheeled it ( had every horse in the race )
It was explained to me back then that they would only payout the winning ticket that the Track posts.
I don't remember exactly how much my original wager amount was, but I was fighting because the cost of using all 10 horses in the last leg, shouldn't have counted. ( I thought )
anyway, Give me the races, date and let me look at the results.
Because it doesn't make sense that they put up an payoff amount on a combo that nobody had a ticket on.
Thanks
What was the Date and races ?
I'm trying to figure it out, since you know my backround is with the horses...
Because reading some of your posts, it seems that the Track didn't have a Winning ticket for the Pick 3
if you are saying that the payout at the Track was 2 out of 3, but you had the leg that was missing ( that nobody else had ) Then unfortunately I can't see you getting paid for 3/3
Many years ago I had played a pick 4 offshore, I keyed the 1st leg & 2nd leg on a tip ( both won ) I used 4 horses in the 3rd leg ( hit ) and wheeled the last leg
Which had 2 combos ( 2 longest shots on the board ) in a 10 horse field that paid 3 out of 4.
Of course one of the Long shots won and the payout from the Book was 3/4, even though I clearly won because I Wheeled it ( had every horse in the race )
It was explained to me back then that they would only payout the winning ticket that the Track posts.
I don't remember exactly how much my original wager amount was, but I was fighting because the cost of using all 10 horses in the last leg, shouldn't have counted. ( I thought )
anyway, Give me the races, date and let me look at the results.
Because it doesn't make sense that they put up an payoff amount on a combo that nobody had a ticket on.
Thanks
Was this the race ? just looking through your talk with Tony
[h=5]Race 5 [/h] Off at: 8:38 Race Type: Claiming
Age Restriction: Three Year Old and Upward
Purse: $9,300
Distance: One Mile On The Dirt
Track Condition: Fast
Winning Time: 1:38.07
Video Race Replay
Also ran:
3 - Admiral Morgan , 2 - Tobiah's Journey
Scratched horses:
Open a Tap (Veterinarian)
[h=5]Race 5 [/h] Off at: 8:38 Race Type: Claiming
Age Restriction: Three Year Old and Upward
Purse: $9,300
Distance: One Mile On The Dirt
Track Condition: Fast
Winning Time: 1:38.07
Video Race Replay
| Pgm | Horse | Jockey | Win | Place | Show |
|---|---|---|---|---|---|
| 4 | Sharp Focus | Leonel Camacho-Flores | 8.00 | 3.80 | 2.60 |
| 6 | Hello Brown | Jennifer Whitaker | 3.00 | 2.40 | |
| 1 | Dogleg Left | Juan M. Gutierrez | 3.00 |
3 - Admiral Morgan , 2 - Tobiah's Journey
Scratched horses:
Open a Tap (Veterinarian)
| Wager Type | Winning Numbers | Payoff |
|---|---|---|
| $1 Pick 3 | 9-ALL-4 (3 correct) | 46.10 |
| $1 Pick 3 | ALL-7-4 (3 correct) | 46.10 |
| $1 Pick 3 | 9-7-ALL (3 correct) | 46.10 |
