General: not intentionally singling you out, but you're the one Panam was communicating through and you let their comment about the 'why we don't post on forums' go unremarked upon - I don't think that was fair at all to LV, so I wanted to find out what you really thought about it.
Scotty's attitude was NOT good customer service, and I'm also NOT going to do a number on him for it, but I will of course comment for a while about it - lol. It's just not a great attitude to have when you're in customer service, so I put the poll up to find out if I'm in the minority.