Newbie question - Jazz Sports/ABC Islands

[Paulette]

I hope I am doing this right. I am looking for some feedback on a situation I am having with Jazz Sports (which is related to ABC Islands sportsbook.) I feel I am being treated unfairly but I wanted to get some opinions from people who know more about the industry.

To summarize: I recently asked them where I stood on my bonus rollover requirements for Jazz Sports because I was thinking of taking a small payout. My last deposit had been $950 and I am set up for a 25% bonus with a 10X rollover requirement. The best thing I can do is copy the answer I got because I don’t quite understand it:

You have made 3 deposits on June 19th, 21st and 22nd for a total deposits of
> $2769 to your ABC account. Your 25% bonus plan requires a 10X rollover on
> your deposits, so you need a total of $27,690 in handle and you only have a
> total handle for both your ABC account and your Jazz account of $11,084.
> You need to play another $16,606 to be able to withdraw and keep the bonus
> we gave you.

So it looks to me like the rollover has gotten higher than it was at the time I made the Jazz deposit. They seem to be wanting to count deposits I made to an ABC Islands account and for me to be doing rollover for money which I had already lost at ABC Islands (I had lost the money from the deposits they were talking about).

I can’t relate this message to anything I see on the Jazz Sports website. One quote they sent me is this: we normally only go back 3-4 deposits depending on the time of the deposits. It definitely doesn’t say that on the website. To me, that sounds like they’re just making stuff up as they go along. I’ve lost quite a bit of money there and I wonder if they are trying to take advantage of me.

I would appreciate any feedback on this situation (hopefully without any lecturing about my betting habits). Thank you.

 

[Journeyman]

Did you get 25% bonuses on all deposits?

I have seen books do this (count other deposits) its best to ask this sortive thing before sending though....

 

[Buzzsaw]

Be nice to see this thread get some good feedback. This question has come up with other top books and I’m not sure anyone knows for sure.

If you lose your initial postup + bonus BEFORE you complete rollover requirements does that mean you have to carry over your rollover (from your first deposit) on your next deposit?

Yes or No?

Very difficult to accept the ‘Yes’ answer. Why would a player even bother re-upping?

Maybe that is how the book in this case wrote the rules but sportsbooks should take notice that this is an extremely unfriendly rule for the players.

 

[SportSavant]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> If you lose your initial postup + bonus BEFORE you complete rollover requirements does that mean you have to carry over your rollover (from your first deposit) on your next deposit?
<HR></BLOCKQUOTE>

I do know that 5dimes has a policy like this... They only give you your 20% freeplay when you have completed your rollover... If you never complete your rollover & lose everything first... you NEVER get your freeplay unless you re-deposit.

To me it is a sleazy practice... this has me wondering about my own account with ABC?

At least with 5 dimes they dont hide it however, (although to be honest, over there I never found out till after I deposited!!)

This situation with ABC sounds wrong to me however...

Paulette... Kudos for presenting your dilemmea in such a professional manner...

Many folks come in here screaming & shouting & it doesnt do anybody any good.

If ABC is doing this to you, IMHO it is wrong.

 

[Paulette]

Thank you for the responses so far. It sounds like no one is questioning the fact that they are linking ABC Islands deposits with Jazz rollovers. I really didn't know that was acceptable.

I knew the two books were related but when I asked them about it when I opened the second account and all they did was encourage me to deposit at both. They didn't say anything about this issue.

I have bet at another sportsbooks where the rollover is reset if you lose your money and redeposit from zero. I would have thought that was the industry standard or if it's not it should be. It sounds like you agree.

But thank you again and I'll check back in a little while.

 

[Paulette]

Sorry journeyman, I didn't answer your question. Yes I got 25% bonuses added to all the deposits.

 

[Journeyman]

I do not think its a fair practice to link a sister book deposit with one another...You're saying you did know so I assume this did cross your mind..my only critiquing is you could have asked...but that still seems a bit questionable on the books part about rolling the bonus...I think its unfair and should be clearly defined on the books website...like Buzzsaw just said you would have nothing to gain by redepositing in this situation....

....and WHAT determines a fair amount of time passing for these bonuses to be linked together???? Is it amount of time, suppose you make a the deposits over several months? This type of rollover bonus just leaves too much open for questioning...

 

[lakerfan]

No one finds is strange that a women is sending dimes to Jazz and ABC to take advantage of a bonus.

In honor of Sick Gambler:

Paulette is a current forum poster using his wife/girlfriends's name to get another shot at a bonus he no longer qualifies for.

Yes -1000
No +800

ABC is pissed that a bonus whore is using his wife/girlfriend's name to **** with their bonus sytem.

Yes -500
No +400

 

[Buzzsaw]

Those are some fat odds on the No. Apparently this is a re-up issue so there would be no need to Sickgambler in. Besides, I did not see in Jazz's reply where they mentioned the player was abusing anything.

 

[Paulette]

lakerfan I got a reaction like that somewhere else too including the name-calling. I'm too old to get into that with smart-alecks at computers. My financial situation is none of your business.

Yes I signed up at Jazz because it was the biggest bonus I could find. I told them that at Jazz right upfront and I am telling you that. I don't even know what you are driving at with that "accusation."

Am I supposed to deny that? They have the bonus right on the website. Now I'm just asking for opinions about how it is being applied. I used someone else and they did their bonuses differently. If people think everything is alright with this Jazz situation, then I accept that and I'll decide what to do - but I didn't know so I felt it was smart to ask.

As for ABC being "pissed", they don't seem to be. You lakerfan seem 10X more hostile than they do. All our conversations have been completely civil and business-like. We just have a basic disagreement. I don't even like to think about how much money I've lost there this year but it should be enough to ease any pain they're going through Lakerfan, if you're concerned about them.

If nothing else, a few people have commented that they have learned something from the situation. I call that good. Thank you for the responses.

 

[SportSavant]

lakerfan...roasted by the new chick...gotta love it

 

[TheSuper+]

ABC is known to use slimey tactics with their bonuses.

There were prior discussions about ABC carrying forward wagering requirments on player who had lost their prior deposits.

Example
-Player made 1,000 deposit, received 250 bonus
-bet 1250 and lost
-Player made 1,000 reload, received 250 bonus
-met rollover requirments for bonus #2 but was told they need to meet the rollover for both bonuses regardless that the account balance was $0 before the second deposit was made.

Yuck

 

[KeithRichard]

Is there another Jazz Sportsbook? When I went to their site I come up with a book in Antigua? Uses EFS for financial transactions.I imagine I have the wrong URL?

 

[Slash]

Keith,

www.jazzsports.com

 

[KeithRichard]

Thanks Slash. I did figure it out eventually.