This person sounds mentally ill. The sane approach would be to assume he's not getting the money and proceed accordingly. If he had spent all the time that he has obsessed over it on something productive then maybe he'd already have made up for the lost money. Sounds like this guy needs professional help more than his Neteller funds.
No thats not the sane approach.We are most likely getting our money back and he has every right to worry about if and when that is. You have no idea how much he had on there and what he needs it for. The crap also happened 5 months ago so it sounds like he had food rent money set aside but has run through it which is understandable.
Its his fucking money and you act like he should want it or be pissed he doesnt have it.
I got a lot of my money off neteller when this all happened but still have a lot more on there. Not everyone only had 2000 dollars on there at the time so it wasnt exactly easy to get all of the money off at once. I was stupid for having as much as I had on neteller (although it wasnt all my fault either-wn a poker torunament and make 2 other big cashouts after having a great month or 2 in cash games and have really shitty timing.) but that doenst give them the right to keep it.