Wed night my buddies and I dropped by ToT to catch the Van-Stl game and here is my review:
PROS:
- The hockey game was on
- They offer K&S beers
- Prices seemed on par with other Santa Ana/Escazu bars
- Menu looked like it had some tasty-sounding items on it
CONS:
- There was no sound for the game. I understand since they have multiple tvs beside each other, but I wish there was a solution.
- The service was "typical tico" - in other words, awful!
OTHER:
- We didn't try any food as we had already eaten earlier, so can't comment on it yet.
To get into more detail on the service:
Let me start by saying the place wasn't busy at all as we came rather late (about 10pm), so that's no excuse for poor/slow service.
We sat down, waited about 5-10 minutes before finally the waitress came over. We ordered our drinks, a pitcher of Dunkel to start and a juice for my non-drinking friend. The drinks came fairly quick, no complaints yet. We finished off the pitcher and the waitress was then no where to be seen for a good 15 minutes. Finally she appeared, grabbed our empty pitcher and glass and walked away quickly. Didn't ask if we wanted anything else or even pause for a second for us to ask her for more. We tried to wave her back over but she looked at us, walked by and then re-appeared with a bag and in different clothes. I guess getting ready to go home was more important than serving thirsty customers. We decided to just ask for the bill then and even that took another solid 15-20 minutes to get her attention and then ultimately the bill.
I hate to think what service would be like with that particular girl when it's busy times.
PROS:
- The hockey game was on
- They offer K&S beers
- Prices seemed on par with other Santa Ana/Escazu bars
- Menu looked like it had some tasty-sounding items on it
CONS:
- There was no sound for the game. I understand since they have multiple tvs beside each other, but I wish there was a solution.
- The service was "typical tico" - in other words, awful!
OTHER:
- We didn't try any food as we had already eaten earlier, so can't comment on it yet.
To get into more detail on the service:
Let me start by saying the place wasn't busy at all as we came rather late (about 10pm), so that's no excuse for poor/slow service.
We sat down, waited about 5-10 minutes before finally the waitress came over. We ordered our drinks, a pitcher of Dunkel to start and a juice for my non-drinking friend. The drinks came fairly quick, no complaints yet. We finished off the pitcher and the waitress was then no where to be seen for a good 15 minutes. Finally she appeared, grabbed our empty pitcher and glass and walked away quickly. Didn't ask if we wanted anything else or even pause for a second for us to ask her for more. We tried to wave her back over but she looked at us, walked by and then re-appeared with a bag and in different clothes. I guess getting ready to go home was more important than serving thirsty customers. We decided to just ask for the bill then and even that took another solid 15-20 minutes to get her attention and then ultimately the bill.
I hate to think what service would be like with that particular girl when it's busy times.