Not true. Every book has a minor hiccup every now and then. Are you guys really THAT down on Matchbook because they took a couple hours to grade a game or two? It's not like that's the standard practice -- they're one of the quickest to grade in most cases. (BTW, graded my Philly/Minny action in less than 10 mins. today)
Still the best place around, I say. And no other place offers anything like the live betting at MB. Sounds to me more like MB has set the bar too high for even themselves to keep up in every single instance.