"live chat" is a real nice feature all books should have

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I prefer the telephone. It never ceases to amaze me how so many have an aversion to a telephone conversation with a living human being. Imagine that!
 

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both points so far very valid....I like livehelp but only from the LOG in area of your account so they know who you are
 

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Pinnacle needs this ASAP!

If they will not talk on the phone this is the least they could do!
 

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LOL you goofs
applaudit.gif
 

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