For The Record
Seymour emailed me on my day off which delayed me getting back to him by several hours. I responded after 1AM San Jose Time Thursday morning and asked for some further information, I also emailed him 3 more times since then and have sent a long email to Upper management at Jazz this morning.
Seymour is aware I wasn't able to work on the matter until this morning due to the timing of our email exchanges. I will give the email a few hours to see if I get a response and if not will make a phone call to them.
This is the first real dispute of any consequence involving Jazz/ABC Islands I have had in the over 5 years as head mod here. The one incident that did come up in 2008 was about a $60 bonus that resolved in a day.
I will contact Seymour immediately when I have some information regarding his withdrawal. I will also remain involved in the matter until all the facts are available and hopefully all funds owed will be paid.
As far as getting a book to book transfer goes, that is up to Jazz withdrawal policies. I cannot dictate how they operate in any area.
I will be very surprised if this matter is not resolved soon however. Please keep in mind today is Friday which could delay any non book to book payments until Monday.
I posted this many times - I cannot work my schedule seven days a week so I take Wednesday and Thursday off but still keep me email caught up by checking it every 4 hours when I am off.
I hope the person I dealt with in 2008 is still at Jazz, I have no way of knowing this right now because there has been no need to contact this person since then.
Seymour, try to be a little patience and give me a chance to work this our fairly and promptly..
Thank you, wilheim