RE: LAS VEGAS - FAIRWAY VILLAS OWNED BY KYLE WAUGH
I booked a 2 bedroom condo thru fairway villas several months ago for an arrival date of June 12, 2003, as I wanted my trip to be perfect since we were traveling for the first time with our infant. We were to stay for 3 nights.
When we arrived at the las vegas country club w/ lease in hand, they said our names were not on the list and we could not come in. They told us to call the fairway villas agency, and straigthen it out. The security guard also mentioned that Fairway Villas LEFT their offices on Joe.W Brown the previous week.
Long story short, NO ONE answers their phones. We had gone to the grocery store to purchase food for our stay, because we assumed that we would be able to get thru to someone and check in. After 3 hours in 100 degree heat with our baby and babysitter, we had no other choice but to book expensive last minute rooms at the Mirage. (Which cost us $2100 for two adjoining rooms) Since we had no kitchen, we had to throw away all of the frozen food we just bought since there was no way to store it or heat it up.
Months earlier, the man who had booked my reservation insisted on a CHECK payment, so I am now out $836.64. I can see from my online banking they cashed it long ago. Since I have gone through an agency before to rent a house, I didn't think anything of it.
The thing that really outrages me, is I had called on June 10th (two days before arrival) to VERIFY my reservation and ask for a CRIB for my baby.
A woman answered and said, " Oh, that's not a problem!"
They were probably packing up and leaving their offices, KNOWINGLY screwing a family with a baby! It's one thing to steal our money, but to put us through this nightmare ordeal with an infant is disgusting.
I will be filing a lawsuit against them as well. This whole experience has jaded my vacation experience in Las Vegas. These people are EVIL and they need to pay.
The website that I had found them at was fhlv.com (which is now down)
However, they are still well linked via Google - and the reservations system is still set up.
BUYER BEWARE!
I booked a 2 bedroom condo thru fairway villas several months ago for an arrival date of June 12, 2003, as I wanted my trip to be perfect since we were traveling for the first time with our infant. We were to stay for 3 nights.
When we arrived at the las vegas country club w/ lease in hand, they said our names were not on the list and we could not come in. They told us to call the fairway villas agency, and straigthen it out. The security guard also mentioned that Fairway Villas LEFT their offices on Joe.W Brown the previous week.
Long story short, NO ONE answers their phones. We had gone to the grocery store to purchase food for our stay, because we assumed that we would be able to get thru to someone and check in. After 3 hours in 100 degree heat with our baby and babysitter, we had no other choice but to book expensive last minute rooms at the Mirage. (Which cost us $2100 for two adjoining rooms) Since we had no kitchen, we had to throw away all of the frozen food we just bought since there was no way to store it or heat it up.
Months earlier, the man who had booked my reservation insisted on a CHECK payment, so I am now out $836.64. I can see from my online banking they cashed it long ago. Since I have gone through an agency before to rent a house, I didn't think anything of it.
The thing that really outrages me, is I had called on June 10th (two days before arrival) to VERIFY my reservation and ask for a CRIB for my baby.
A woman answered and said, " Oh, that's not a problem!"
They were probably packing up and leaving their offices, KNOWINGLY screwing a family with a baby! It's one thing to steal our money, but to put us through this nightmare ordeal with an infant is disgusting.
I will be filing a lawsuit against them as well. This whole experience has jaded my vacation experience in Las Vegas. These people are EVIL and they need to pay.
The website that I had found them at was fhlv.com (which is now down)
However, they are still well linked via Google - and the reservations system is still set up.
BUYER BEWARE!
