I talked to a certain book.. they told me they can't control the software!!! BS, Then he gave me a 50 dollar comp. Now if your casino was fair why in the hell would you give me a comp.. Now when I sign up at a book, I tell them just to close my ability to use the casino.. They will let you win, then you will lose hand after hand,, I swear during 1 session, I lost like 10 hands in a row when the dealer had 20 everytime!!!