It is no wonder our country is in the shape it is. The help that some of these places have just boggles the mind. Try to make it short. Wife wanted some new heavy duty glass storm doors on the doors today. Had the original's put on twenty years ago and now due to age , deteriation and other things decided to get new. The new ones are heavier, block out more uv ray's and are just a lot better.I get my carpenter to measure and he sends me up to get them. I go to H/D and after waiting 15 minutes and pushing the express button at the door desk , someone shows up. I think it was the homeless guy i saw standing about a block away , but i gave him my measurements and asked for a quote. Three of the doors were standard and one wasn't. I wanted special hardware and a lite tint on the non standard door as it gets full sun. He gave me prices after more than an hour of waiting. The prices seemed a bit high and i told him i would get another quote. Off i wnt to the Lowe's across the street, same procedure, waited over twenty minutes. Got a quote and told him i needed to check with my wife about the handles as they were slightly different on the handles.Went home checked with the carpenter, got everything straight , grabbed my money and went back. Lowe's was slightly cheaper and the Pella door has always been my favorite.Waited twenty minutes , finally got someone , they said their computer system was down and they couldn't take my2400.00 . They would call me when it came back on and i could come back.I waited all day and called them twice. Decided to go back to the homeless man at H/D and waited again. Got someone different and they had to run the quote again. This time it was 360.00 higher and i couldn';t pick up today because they were in another warehouse and maybe could get them day after tomorrow. I told them to stick it and left. Still waiting to hear from Lowe's and decided to order them at a slightly higher price from my carpenter who was getting them from a door distributor. Nobody wants my money and we are going to shit in a handbasket.:think2: