The loyalty program is lacking. But better than nothing if you choose it. But why would you when they offer dime limit .07? I'm in there big, I love Hollywood, the little Mary Ann latina on the web page, the free calender with her on the cover, my nice green golf shirt. Good customer service, fast easy payouts. Another one of my main books in my library, a keeper. Benjamin rating from Frog. I of course did ask for loyalty and 7 cent juice. When it came down to choosing one or other, that ended that. Took the 10% new, and the .07 ongoing. One disclaimer, very light line and prop selection. That does not matter to me because I have plenty other ponds. If I was a one frog to put in a pond person, I would prefer broader offerings. More of a sharp store. Thanks for everything Hollywood...OF