Wondering if anyone has had an experience similar to this:
Been an account holder with Bodog for almost 2 yrs. Placed some wagers this afternoon and came home and logged onto my account to find this message:
10/25/2007 Account Status - Please Read
Dear Mr. X
Account: xxxxxx
Your account has been disabled because it has come to our attention that there are other Bodog accounts using information similar to yours.
In order for us to verify each accounts individuality we require that you fax in the Credit Card Verification Agreement along with photocopies of the front and back of your 4xxx........xxxx card and a piece of signed photo ID.
Our toll-free fax number is 1-888-743-2269. Please fax this documentation in at your earliest convenience.
Best regards,
Bodog Security Department
security@bodoglife.com
1-888-263-0000
I no longer have the card in question- it was lost months ago and I've since gotten a new card with a different number. They're requiring me to fill out all this paperwork and prove the account number on the card, as well as faxing 2 forms of identification. I can show old bank statements but they have my account number and not the card number on them. This is extremely frustrating and they would not define what "similar information" meant.
Anybody have an experience similar to this or that can offer advice/help?
Thanks in advance.
Been an account holder with Bodog for almost 2 yrs. Placed some wagers this afternoon and came home and logged onto my account to find this message:
10/25/2007 Account Status - Please Read
Dear Mr. X
Account: xxxxxx
Your account has been disabled because it has come to our attention that there are other Bodog accounts using information similar to yours.
In order for us to verify each accounts individuality we require that you fax in the Credit Card Verification Agreement along with photocopies of the front and back of your 4xxx........xxxx card and a piece of signed photo ID.
Our toll-free fax number is 1-888-743-2269. Please fax this documentation in at your earliest convenience.
Best regards,
Bodog Security Department
security@bodoglife.com
1-888-263-0000
I no longer have the card in question- it was lost months ago and I've since gotten a new card with a different number. They're requiring me to fill out all this paperwork and prove the account number on the card, as well as faxing 2 forms of identification. I can show old bank statements but they have my account number and not the card number on them. This is extremely frustrating and they would not define what "similar information" meant.
Anybody have an experience similar to this or that can offer advice/help?
Thanks in advance.